Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 6, 2024

Fui muito bem atendido pela Krystal,ela resolveu meu problema rapidamente obrigado mesmo

DIORZAA
Brazil
3 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 29, 2024

Thank you Ralla. It was clean. some doubts doublechking emails and some connection issues. Ralla sticked to help until we reach on a resolution i felt confortable with. Once again thank you keep it that way

CLEODAN
Portugal
12 months using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 5, 2024

A Atendente Blanca é uma Excelente profissional, muito paciente e atenciosa, me ajudou em tudo nas minhas dificuldades e o meu DSers passou a funcionar direitinho, pois, eu não conseguia fazer o pagamento ao fornecedor, pois, a conexão com Aliexpres estava com minha conta trocada. meu muito obrigado. Se eu pudesse marcaria mais de mil estrela para essa atendente.

Variedades e Ofertas Rodrigues
Brazil
23 days using the app
DSers replied August 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 15, 2024

I want to thank Chrissy for her amazing support, patience, and kindness throughout our conversation!

Axylon
Israel
About 2 months using the app
DSers replied July 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 18, 2024

Lucy was a great customer service agent! She was quick to respond, responded with the perfect amount of detail, and makes sure the customer is not left with confusion. I highly recommend this service, I did not get this kind of service from other drop shipping apps, truly.

The Timeless Atelier
United States
About 1 month using the app
DSers replied June 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 10, 2024

O Ivan me auxiliou hoje em várias dúvidas! Foi muito prestativo e sabia as informações corretas para me passar. òtimo atendimento

SmileCare
Brazil
7 months using the app
DSers replied July 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 15, 2024

Sherry did an excellent job with helping me with shipping costs

Cap And Tees
United States
3 months using the app
DSers replied July 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 27, 2024

Super produit cela est tres compatible !

Stop-parasites.fr
France
2 months using the app
DSers replied August 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 21, 2024

thank you zico so much for you help and support

cover-corner
Egypt
About 14 hours using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 14, 2024

great customer service

Ideal Finds
Germany
24 days using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team