Reviews (29,574)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

June 26, 2024

Excelente apoyo técnico por parte de holly, mucha paciencia y profesionalidad para alguien que está aprendiendo a usar la herramienta.

Mango Galaxy
Mexico
3 months using the app
DSers replied June 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2024

I am new to Dsers and Shopify integration and needed help. Rita from Dsers picked up the questions and helped me go through the maze . I just cannot thank her enough for prompt and excellent service that she provided.

Thank you Rita.

Gimbills.com
United States
5 months using the app
DSers replied May 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 30, 2024

Isak a vraiment été super ! Il a répondu à ma demande en un rien de temps, avec beaucoup de gentillesse. Il a réglé mes problèmes de façon hyper efficace. J'ai vraiment apprécié sa réactivité et son approche. Merci beaucoup, Isak, pour ton aide !

ProControle
Belgium
About 1 month using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 23, 2024

Perfect Support

More-Organized
United States
9 days using the app
DSers replied July 25, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 20, 2024

Great customer service.

Nue Revive
Netherlands
About 19 hours using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 12, 2024

I recently had the pleasure of receiving online support from Alice and I must say that Alice was quick to respond to my query and provided me with clear and concise instructions that were easy to follow. Alice's friendly and helpful approach made the entire experience a positive one and I would highly recommend her to anyone in need of online support. Thank you, Alice, for your outstanding service!

Wonder Wish List
Lebanon
About 2 months using the app
DSers replied May 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 28, 2024

Olivia was amazing!

The Mane Beauty
United States
2 days using the app
DSers replied August 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 15, 2024

Excellent and also with super good help from Wendy with finding supplier and fullfilling my order!

Roll4U
Sweden
About 2 years using the app
DSers replied May 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 26, 2024

isak responded instantly and helped me out and solved my problem within 1 minute, very good service

Pocket Perfume
Ireland
7 months using the app
DSers replied May 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 7, 2024

Isak, form the Dsers team was very kind and helpful.
Now all of my problems and questions are solved.
THANKS.

hamechi
New Zealand
About 1 month using the app
DSers replied June 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team