Reviews (29,541)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

May 19, 2024

I recently had the pleasure of working with Vivian, and I must say, her service was exceptional! She was always available to answer my questions and addressed every query I had, no matter how big or small. Her attention to detail, creative approach, and prompt communication exceeded my expectations. I'm thoroughly impressed and grateful for her help. If you're looking for outstanding service and support, look no further than Vivian - she truly excels!

Little Fashion
United Kingdom
3 months using the app
DSers replied May 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2024

Trabajé hoy con Aimee para borrar un producto de Dsers-AliExpress Dropshipping que no podía borrar. Con el menor tiempo posible me ayudó a borrar-lo sin ningún problema. Agradecido, muchas gracias.

tiendaodos
Spain
3 months using the app
DSers replied June 26, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 31, 2024

atendimento show

Tudo seu Outlet
Brazil
6 days using the app
DSers replied August 2, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2024

Holly with Dsers was very helpful! Gave me instructions and screen shots, so I can now solve my issue at my pace.

House of Yorkie
United States
About 1 month using the app
DSers replied June 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited July 29, 2024

excelleThank you, Zina from Dsers, for your exceptional assistance in resolving my technical issue. Your expertise, patience, and dedication were invaluable, and I am deeply grateful for your support.nt app

Jeweroy
Bahrain
3 months using the app
DSers replied June 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 29, 2024

Rita was the support person I spoke to and she was really helpful with all of my questions.

Snakes Store
United Kingdom
Over 1 year using the app
DSers replied May 30, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 15, 2024

Very good

Soleew
United Kingdom
About 2 months using the app
DSers replied July 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 30, 2024

Neva was the third or fourth assistant to try and help me with this problem. I am a newbie to shopify and dropshipping but she was very patient. She thought outside the box and managed to get me connected with DSers. Fantastic experience from beginning to end. Thanks Neva

Everything Coffee
Canada
12 days using the app
DSers replied June 2, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 29, 2024

Vivian was such a great help. I thought I would be talking to a bot but no this is great customer support definitely recommend them they have better customer support than auto ds and Zendrop if I'm completely honest!

reverie
United States
14 days using the app
DSers replied June 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 22, 2024

Está funcionando muito bem !! Entrei em contato com o suporte e me ajudaram muito.

Tu decora
Brazil
5 days using the app
DSers replied July 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team