Reviews (29,532)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

August 7, 2024

Super recomendo. Melhor plataforma, atendimento humanizado e super rápido! Até agora, só me da mais vontade de permanecer e divulgar! Super recomendo mesmo!

Compras com Descontos
Brazil
5 days using the app
DSers replied August 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 17, 2024

Support 10/10!

FlavourPunch
Portugal
About 2 months using the app
DSers replied August 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 5, 2024

Wow, wow, wow... I am short of words. The service I received was out of this world, honestly. He/she stayed with me for hours just to make sure that I was satisfied and problems were solved. I am very happy right now. Dsers is my one to go to all day without any doubt. I wish I could offer 2 billion stars, but they deserve more.

I recommend I recommend, I recommend, I recommend, I recommend,

Speed Moda
United States
3 months using the app
DSers replied May 6, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2024

I had an amazing experience with OLIVIA. Her responsiveness was incredible, addressing all my concerns promptly. Her professionalism and efficiency made everything smooth sailing. Highly recommended! Thanks, Olivia :)

Hush
New Zealand
11 months using the app
DSers replied May 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 6, 2024

for lsla,

she is a great person that was really fast in solving my problem and is very kind with her sentences. I hope that my message reach to the managers, about how helpful she is. Thank you.

Dystrus
Germany
7 months using the app
DSers replied May 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 22, 2024

When i first started using this service it put me on the $19 plan so I wanted to cancel my plan because I didnt wnat it charging me that much anymore. I didn't know it had a basic free plan, but the customer service representative "Aimee" helped me choose a free basic plan to continue using the service. Thank you.

November Brown Fashions
United States
6 months using the app
DSers replied April 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 9, 2024

Ralla was very attentive and managed to help me resolve my problem with Dsers. Congratulations

Charm Emporium
Australia
3 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 13, 2024

Hi, I just received assistance from an attendant called Isla, the most patient and polite person I have ever talked to in my life! I loved her support and it made me stop canceling my Shopify account. Congratulations on your professionalism! and may God bless you strongly!

Inov
Brazil
2 months using the app
DSers replied May 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 30, 2024

Goated support, easy-to-use platform, bare resources available, big money moves with DSer. Do it upppp

ZoomoFit
Canada
21 days using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 8, 2024

I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional customer service provided by Vivian during my recent experience with your company.
From the moment I entered your establishment, Vivian's professionalism, knowledge, and enthusiasm were evident. She greeted me warmly, listened attentively to my questions and concerns, and went above and beyond to ensure that I received the assistance I needed. Her dedication to providing outstanding service truly stood out and made my visit a memorable one.
Not only did Vivian possess a thorough understanding of your products/services, but she also demonstrated remarkable patience and kindness in addressing all of my inquiries. Her friendly demeanor and willingness to assist instilled confidence in me as a customer, and I left your store feeling satisfied and valued.
In today's fast-paced world, exemplary customer service is a rarity, but Vivian's commitment to excellence exemplifies the high standards your company upholds. She is a true asset to your team, and her exceptional performance deserves recognition.
Please extend my gratitude to Vivian for her outstanding service. I look forward to continuing to do business with your company and experiencing the same level of excellence in the future.
Thank you once again for providing such a positive customer experience.
Warm regards,
Gary Walker
NJPH Best Selling

NJPH Best Selling
United States
3 months using the app
DSers replied May 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team