Reviews (29,532)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

May 13, 2024

Hi, I just received assistance from an attendant called Isla, the most patient and polite person I have ever talked to in my life! I loved her support and it made me stop canceling my Shopify account. Congratulations on your professionalism! and may God bless you strongly!

Inov
Brazil
2 months using the app
DSers replied May 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 30, 2024

Goated support, easy-to-use platform, bare resources available, big money moves with DSer. Do it upppp

ZoomoFit
Canada
21 days using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 8, 2024

I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional customer service provided by Vivian during my recent experience with your company.
From the moment I entered your establishment, Vivian's professionalism, knowledge, and enthusiasm were evident. She greeted me warmly, listened attentively to my questions and concerns, and went above and beyond to ensure that I received the assistance I needed. Her dedication to providing outstanding service truly stood out and made my visit a memorable one.
Not only did Vivian possess a thorough understanding of your products/services, but she also demonstrated remarkable patience and kindness in addressing all of my inquiries. Her friendly demeanor and willingness to assist instilled confidence in me as a customer, and I left your store feeling satisfied and valued.
In today's fast-paced world, exemplary customer service is a rarity, but Vivian's commitment to excellence exemplifies the high standards your company upholds. She is a true asset to your team, and her exceptional performance deserves recognition.
Please extend my gratitude to Vivian for her outstanding service. I look forward to continuing to do business with your company and experiencing the same level of excellence in the future.
Thank you once again for providing such a positive customer experience.
Warm regards,
Gary Walker
NJPH Best Selling

NJPH Best Selling
United States
3 months using the app
DSers replied May 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 7, 2024

Vivian answered my question about payments linking between DSers and AliExpress. Extremely Satisfied

Palms in the Bush
United States
Over 1 year using the app
DSers replied June 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 20, 2024

Amazing Service!

My Store
Bulgaria
About 12 hours using the app
DSers replied October 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 23, 2024

Irene help resolve my issue quickly and with ease. She was very helpful.

Clas Corner
United States
5 months using the app
DSers replied May 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 17, 2024

It was a great and fast service from Ms.Colleen and professional work at the same time. I appreciate it. Thank you for the help. Ms.Colleen you were great.

FlexFit Emporium
United Kingdom
About 2 months using the app
DSers replied May 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 25, 2024

J'ai rencontré un problème lors de ma première utilisation de l'appli Dsers pour ma boutique shopify. Mais grâce à l'aide de Blanca via le chat live, mon problème à été résolu en même pas 5 minutes alors que j'ai chercher facilement 1 heure. Merci à elle pour son aide

jonathandball
Belgium
About 2 hours using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 17, 2024

The dsers help and support service is always in action and enjoy helping you I have gotten a wonderful experiance and plan on using it again

Hoodstier
Denmark
5 months using the app
DSers replied May 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 16, 2024

Otimo atendimento da Tiffany, me ajudou da forma mais facil

MENTOLATO
Brazil
About 1 year using the app
DSers replied July 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team