Reviews (29,574)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

May 17, 2024

Perfect. I talk to Emma and she found me a good solution. TKS

AMBRYASHOP
France
Over 1 year using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2024

Amazing work from Lily, she sorted out my issue in 1 minute! quick and concise. thank you

Sovardi
United Kingdom
Over 1 year using the app
DSers replied May 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 26, 2024

Thank you very much for your help in explaining the process to me.

TechTrend Store
Japan
About 2 hours using the app
DSers replied July 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 11, 2024

very very well and fast

SlliceDice
United Kingdom
About 2 hours using the app
DSers replied September 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Quiero agradecer a Zina por su excelente servicio al cliente en DSers. Desde el primer contacto, fue profesional y amable, resolviendo todas mis dudas sobre dropshipping de manera rápida y efectiva. Su conocimiento y atención al detalle me hicieron sentir valorado como cliente. Gracias a su apoyo, pude solucionar sin problemas mis inquietudes. Recomiendo encarecidamente este servicio, gracias a la increíble ayuda de Zina. ¡Gran trabajo!

BEC Busca, Encuentra y Compra!
Colombia
19 days using the app
DSers replied October 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 27, 2024

Isak is goated he is super helpful and honeslty he made my life easier he gave me the exact info that i needed and responds too fast he a legend

Tykro
United Kingdom
14 days using the app
DSers replied May 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 25, 2024

Marry has been extremely helpful. I received support in a few minutes; she guided me through the process and made sure I clicked what I had to click. Highly recommended!

Global Sales & Service Ecommerce
United States
6 months using the app
DSers replied April 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2024

I am extremely satisfied with Wendy. You answered all my questions very quickly and professionally. Very good service

Solinh
Vietnam
About 1 month using the app
DSers replied June 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 10, 2024

I'm a beginner In the E-commerce business, but Via guided me through one of my orders to ensure I could keep my business going. A great experience In my personal opinion

Serenity
United Kingdom
3 months using the app
DSers replied May 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 26, 2024

Service client au top. Selena a été très rapide et réactive !

ShapeIt
France
3 months using the app
DSers replied July 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team