Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

December 11, 2023

Very fast to resolve my issue.

WoodyPuzzly
Italy
About 2 months using the app
DSers replied December 12, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2023

It was great I loved it they are all In in helping people on what they need!

The Deals Men
United States
6 months using the app
DSers replied November 12, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 12, 2023

Awesome support from Eden!

Lani Pets
Chile
3 months using the app
DSers replied December 13, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 15, 2023

Olivia was a great help to me. She helped me with all my questions and gave great service!

Kitteri
United States
4 days using the app
DSers replied December 17, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 22, 2024

Ich bin ziemlich neu bei DSers, und wie das kommen musste hatte ich direkt ein Problem. Aber dank der ausgezeichnet Hilfe von Raphael, wurde das Problem schnell gelöst. Danke Raphael das du dir soviel Zeit für mich und mein Problem genommen hast, und mich Schritt für Schritt angeleitet hast, ohne deine tolle Hilfe wäre ich immer noch am Anfang meines Problems. Solche Menschen wie dich sollte es in jedem Bereich geben. Vielen lieben dank nochmal.

Arinas
Germany
23 days using the app
DSers replied January 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 5, 2023

Raphael replied quickly and was able to resolve my fulfillment issues quickly

Epik Catori
United States
3 months using the app
DSers replied December 7, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 29, 2023

I would like to thank Mr. Isak, he was extremely helpful in my situation, was always eager and helped me a lot with my request. Really great support. I can only recommend it to everyone.

Blue Boomerang
Austria
6 months using the app
DSers replied October 30, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 3, 2023

Great and quick customer support from Neva

flufi
Poland
4 months using the app
DSers replied December 4, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Merci beaucoup, Madame Blanca, pour votre réactivité et votre efficacité dans vos réponses. Vous êtes vraiment excellente !

blaidnor
United Kingdom
10 months using the app
DSers replied March 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 18, 2023

Got great support and help from Olivia who made sure everything on my page regarding order/shipping and tracking works smoothly. Thanks again!

Skyddsfabriken Det moderna överskottsbolaget
Sweden
12 months using the app
DSers replied October 19, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team