Reviews (29,985)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

April 22, 2024

I had created test order as I am working with Shopify and Dsers for the first time. The test order went well but I was surprised to find that the order was awaiting processing on the Dsers site. I IM'd customer assistance and the person who helped me was quick and provided a solution as well as explained to me how this is supposed to work. I appreciate the quick response in addressing my issue.

Organica
United States
7 months using the app
DSers replied April 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Nothing to say about the service except it was fast and efficient—fixed my problem instantly!

nexplus
Canada
7 months using the app
DSers replied May 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 5, 2024

Hello there.
I contact Dsers support and Irene she was amazing, she resolved my problem within less than 5 minutes.
She was helpful and supportive in great way.
My problem was in awaiting payment tab and now resolved perfectly.
Thank you Irene and I wish you all the best.

RioBolt
United Arab Emirates
5 months using the app
DSers replied May 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 26, 2024

I 100% recommend Dsers! Wendy was very responsive and highly competent; she was also very instructive. I am new to dropshipping and had issues with a supplier while I had ongoing orders. I didn't know that we could switch to another supplier without having to change the information on that supplier's page. Wendy was a tremendous help and supported me from start to finish. She even took initiative to correct a mistake made. She went above and beyond with me. A thousand thanks to WENDY and DSERS

Wisebox
Réunion
9 months using the app
DSers replied April 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 23, 2024

Great support, very helpful :)

Abyssal - Ubrania gotyckie, Biżuteria i Buty Gotyckie
Poland
3 months using the app
DSers replied June 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Thank you Sandy for all the efforts you have made and for all the giving you have done. You are truly a wonderful person with a big heart. Thank you for everything and your amazing effort.

comfort me
Algeria
About 2 months using the app
DSers replied May 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Colleen was a blessing to work with and she was very helpful with solving my issues.

She answered all my questions and helped me get my order place.

Thanks Colleen for everything

Duncan Guitars
United States
9 months using the app
DSers replied May 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 28, 2024

Superb customer service, thanks Celia!

Kartlee
Philippines
About 2 months using the app
DSers replied June 30, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 29, 2024

Great support! The attendant Isak solved all my problems in 20 minutes, super fast and accurate!

Pechincha Total
Brazil
About 2 hours using the app
DSers replied August 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2024

Isak was incredibly helpful and kind. He showed me how I could add things easily to my store and helped me understand what I was doing wrong. Thank you for your incredibly helpful words, Isak!

BubbleGoose
United Kingdom
2 months using the app
DSers replied May 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team