Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 26, 2024

Sans replied instantly haha good support

ARFMANI
Singapore
2 days using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 4, 2024

I recently had the pleasure of working with Chloe from the DSers support team, and I couldn't be more satisfied with the assistance I received. Chloe was incredibly helpful in guiding me through the process of product importing, setting the currency rate for Pakistan, and optimizing my shipping methods. Her expertise and patience made a complex process much easier to understand and implement. Thanks to Chloe, my Shopify store is now running smoothly, and I'm confident in managing my products and shipping options. Chloe's exceptional support and dedication truly made a difference. Highly recommended!

UrbanFlick
Pakistan
About 1 month using the app
DSers replied July 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 4, 2024

Thank you Lily for helping me to solve problems towards the supplier on Dser.

Hauspace
Malaysia
About 1 month using the app
DSers replied July 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2024

The attendant Vivian was great. She answered very quickly and tried to help. One of the problems was solved, the other I think is a Shopify problem, because everything appears correctly in DSers.

Miss Bliss
Brazil
15 days using the app
DSers replied July 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 29, 2024

Excellent support team (shout out to Chris). I had an issue that could have been solved by purchasing the advanced subscription, but they found a workaround for my issue on the free version.

The free version is still excellent with great features too.

Fantastic app. Highly recommend.

Baron's Essentials
Australia
3 months using the app
DSers replied June 30, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 28, 2024

Vivian was soo helpful!!! THANK YOU ONCE AGAIN!

My Store
United States
3 months using the app
DSers replied June 30, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 21, 2024

Blanca was Fantastic I was able to resolve my issue with ease took no more than about 10 to 15 minutes to bury the results and now I'm back to working on my store so once again thank you Blanca

Tactical Eagle
United States
8 months using the app
DSers replied June 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 1, 2024

Villanelle from DSers customer service is amazing, she unblocked a problem I had for weeks in 5 minutes. DSers is the best platform for dropshipping on Shopify in 2024!

Orenica IT
France
22 minutes using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 17, 2024

Worked with Raphael today after my first order and he was extremely helpful, quick efficient answers that got my questions satisfied. Thanks for his help and the DSERS team

SplashSnail
United States
6 days using the app
DSers replied July 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 2, 2024

Isak was quick to help me with my problem

Adventure Chill™️
United States
About 2 months using the app
DSers replied July 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team