Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 25, 2024

I recently had an issue with my order ad reached out to customer service for assistance. Chrissy was the one who helped me, and I couldn't be more pleased with the experience. She was incredibly friendly, patient, and efficient in solving my problem. Thank you, Chrissy, for your outstanding service!

Noble Sleep
Australia
4 months using the app
DSers replied June 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 24, 2024

Thank you to Sans at DSers Support.

Kindly answered my queries and concern in a professional manner.
Very clear and replied to all my emails in under 5 minutes.

Thank you so much Sans!

JPaenxy
Japan
6 months using the app
DSers replied June 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 3, 2024

el servicio de sherry fue excelente

Zilla™
Mexico
About 1 month using the app
DSers replied July 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2024

SHERRY MERCIIIIII <3 Meilleure assistance possible, réactive et très agréable à bientot <3

Baid
France
5 months using the app
DSers replied June 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 26, 2024

Recently, I had an issue with my order and reached out to DSers customer support. Sandy assisted me and was absolutely fantastic! She was patient, attentive, and resolved my problem quickly. Sandy's professionalism and kindness made the experience smooth and stress-free. Truly outstanding customer service!

The Nue Fluff
Serbia
4 months using the app
DSers replied June 30, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 28, 2024

Thank you so much "Rfimp" for working with me and solving my problem, your service was fast, quick and easy. Thanks again for helping me solve my situation. Excellent service

Easons Beauty
United States
3 months using the app
DSers replied June 30, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 1, 2024

Vivian is the best at helping with problems. She solved my problem quickly and even advised me on how to improve some order automation processes. Thank you Vivian!

HubKitch
Belgium
About 2 months using the app
DSers replied July 2, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2024

i worked with Vivian today and i had issues with my orders. Vivian walked me through and guided me patiently. Really thankful for her guidance and patience

Stellar Vision
Singapore
5 months using the app
DSers replied June 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 4, 2024

I needed help with fulfilling orders.. Rita assisted and guided me along the way! She was very friendly and straight to the point.

Elite Essential
Netherlands
About 1 month using the app
DSers replied July 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 25, 2024

I was having trouble with price change in Dsers and Ali, Blanca helped me just in a moment.

Great thank you dear Blanca.

Evolut
United States
5 months using the app
DSers replied June 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team