Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 28, 2023

Wendy was very helpful and quickly resolved my problem. Thank you Wendy.

Zuvro
Poland
3 months using the app
DSers replied November 29, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 6, 2023

Our dear Isla has been very friendly and patient and has helped me out through answering my questions and getting my website exactly as i want it to be.

SerieQuest
Netherlands
5 months using the app
DSers replied November 8, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 29, 2023

has good support ever

Beautie-Sale
United States
About 1 month using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 3, 2024

great support from Nephele

glasseseffect
United Kingdom
27 days using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 3, 2024

Lucy Very good support

GrillWind
Germany
2 days using the app
DSers replied February 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2023

Very helpful and provided easy instructions to help me with my query.

HomelyGadgets
Australia
About 2 months using the app
DSers replied December 4, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 14, 2023

Raphael from the support team was supremely helpful and very handsome

Sutton Trove
United States
3 months using the app
DSers replied December 17, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 24, 2023

Very Helpful!

thank you Lucia, for your fast and prompt support.

44.4
United States
4 days using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 13, 2023

I asked one question I was stuck and Nephele helped me right away. He found the exact information I was looking for.

Thanks Nephele
Very efficient

Cuisine Utile
Canada
3 months using the app
DSers replied November 15, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 30, 2023

Customer service by Wendy

All i can say is THANK YOU!!! Wendy has been so helpful tonight!! I was in complete panic and stress mode with my issues and she has sorted all of them for me! To be honest I can't put into word how grateful I am for the help she has given to me tonight.

The Pet Haven
United Kingdom
8 months using the app
DSers replied November 1, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team