Reviews (25,963)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

December 27, 2023

I had a problem and Isak, the best technician, was able to solve my problem very quickly. Many thanks for his responsiveness.

Gant Chauffant
France
7 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 23, 2023

Wendy was great service, had trouble paying for my orders and had great help. It was very fast service and all my questions got answered, 5 stars.

AluminaAccessories
United States
3 months using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 9, 2024

A good app. They helped me with replying in less than 2 minutes. More listener like a friend, I can say. Love it.

Marttup
Canada
22 days using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 26, 2024

I am very satisfied with the help from Ralla.

Camping Gear Only
United States
About 1 hour using the app
DSers replied May 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 16, 2024

Jenny helped me immediately with my DSER settings, she is fast and has great communication skills, thanks!

Thodum
Germany
About 19 hours using the app
DSers replied February 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2023

I really enjoy how great support is. They are always very helpful in resolving my issues and consistently providing excellent customer service.

Luxury Palace Interiors
United States
5 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 24, 2024

Merci beaucoup pour votre service exeptionnel et votre patience.Vous n'avez jamais manqué d'effeorts pour m'aider et me guider pour resoudre mon probleme.Encore mille merci

Ava & Liberty
Canada
3 months using the app
DSers replied February 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 1, 2024

Parfait ! Un servie de haute qualité et une rapidité incroyable par chat Messenger !
Je recommande !
Merci

CustomTonClavier.fr
France
5 months using the app
DSers replied June 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

vivian est tres gentil et elle a su me guider parfaitement dans mon probleme sur dsers

Cuisine Inspirante
Canada
4 months using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 9, 2024

Sandy was diligent and very helpful.
Thankyou!

GLOSSY OPTIONS
Canada
2 months using the app
DSers replied February 11, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team