Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 20, 2024

Very good service. Thank you so much. Villanelle helped so fast and I really did not do anything. I hope every service can work like this.

WellnessWholesome
United Kingdom
5 months using the app
DSers replied June 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2024

thanks for a quick and professional support. i like it and highly recommend to all

Bonobie
United States
21 days using the app
DSers replied July 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 30, 2024

Good support

MyKitty
United States
29 days using the app
DSers replied July 2, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 18, 2024

I am extremely surprised about the customer support. I was expecting an email and days later a cut and paste response. Not the case at all!! I chatted with Isak through messenger and he was able to guide me through the next step. The customer service to answer questions is there.

TrendiVerse
United States
7 months using the app
DSers replied June 19, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 1, 2024

I needed help with payment and setting up my account. The customer support called Vivian helped me for over an hour to set everything up and stayed by my side the whole time.

I really apprechiate the help!

IrisArmband
Germany
24 days using the app
DSers replied July 2, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 1, 2024

such a great team always there to help Lily is amazing very knowledgeable

Explore Camera
United States
24 days using the app
DSers replied July 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 17, 2024

Via from customer services is really sweet and helpful.

Apocalypse
United States
7 months using the app
DSers replied June 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 16, 2024

Aurora was very helpful. I was having issues pushing items to my store, and she walked me through the resolution efficiently and courteously. I give her 5 stars. Thank you for assisting me with this issue.

Glamour Weaves
United States
8 months using the app
DSers replied June 18, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Had an issue that I couldn't fix myself and within minutes (took me longer to log into Facebook) I had the answer and Isak fixed it for me. 100% professional and 100% satisfied

Premier Shopping Mall
Canada
5 months using the app
DSers replied June 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2024

Colleen from dsers was very helpfull, i had an issue with my account and helped me sort it out with a matter of seconds. Great work!

CleanStream
Australia
3 months using the app
DSers replied June 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team