Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 10, 2024

love it the team support. Maria is great

Synaflex
Israel
9 days using the app
DSers replied July 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 4, 2024

um bom atendente com atenção e boa ajuda e acompanhamento durante o atendimento

Rota Loja do Click
Brazil
22 days using the app
DSers replied July 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 23, 2024

I needed help and Celia helped me. She was a very friendly and kind supporter. The problem was solved in the end. Much love and thanks to Celia!

Jpsound
Switzerland
4 months using the app
DSers replied June 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2024

Their support is very prompt and helpful! I was assisted by Sherry and it was a great experience!

Casa GranDecor
Philippines
30 days using the app
DSers replied July 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 18, 2024

Wow, AliExpress are very supportive and I must say, they never disappoint. The variety of products, the prices, the shipping - everything is top-notch. The sellers are so reliable and communicative, and the customer service is always helpful.

Nancy variety.

My Variety Store Guy
United States
8 months using the app
DSers replied June 19, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 26, 2024

Excelente apoyo técnico por parte de holly, mucha paciencia y profesionalidad para alguien que está aprendiendo a usar la herramienta.

Mango Galaxy
Mexico
3 months using the app
DSers replied June 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 26, 2024

Maria was very helpful and very patient with me and fixed all issues and questions i had!!

SoulsHarmony
United States
2 months using the app
DSers replied June 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 24, 2024

Colleen was absolutely fantastic! She responded promptly and efficiently helped me find a solution to my problem. I really appreciate your assistance, Colleen—thank you so much!

Luminex
Italy
4 months using the app
DSers replied June 25, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 13, 2024

I’m a beginner with DSers – I’ve been dealing with "Chrissy" on the Facebook messenger help line - and she has been a god bless - she has helped me with many questions - I would be stuck without her - I greatly look forward to her help and working on the DSers program more.

Trendy Gifters
Australia
6 days using the app
DSers replied July 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 28, 2024

Thank you very much for helping me Rita. You really solved my problem in just a few moments.

YARRAMAR™
Brazil
About 2 months using the app
DSers replied June 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team