Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 23, 2024

Free plan. 10/10 customer support. It is the perfect tool to get started. Nothing compares

WishList
Denmark
4 months using the app
DSers replied May 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 4, 2024

very good customer services

Ibreak Tech
Australia
11 days using the app
DSers replied July 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 12, 2024

Extremely happy with the services and the customer support I have received from Wendy. She was extremely thorough in resolving my issue and even assisted me in finding better alternatives for what I was doing. Will definitely continue using this service.

Celo's Ark
United States
About 2 months using the app
DSers replied May 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 24, 2024

Excellent customer service from Rfimp!

Finlay Brooks
United Kingdom
3 months using the app
DSers replied June 26, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 21, 2024

Easy to use

Pawsific
Philippines
About 2 months using the app
DSers replied July 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 7, 2024

Sofar is one of the best AliExpress drop shipping apps for Shopify. Their support team is quick and efficient, and the agent Raphael resolved my issue almost instantly.

ZiBeauty
United States
About 1 month using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 13, 2024

Goed en snel geholpen, vooral als je het voor de eerste keer doet is dat heel belangrijk! thank you

LatiShop.nl
Netherlands
6 months using the app
DSers replied July 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 13, 2024

The best one!

Buyisy
Brazil
25 days using the app
DSers replied July 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 16, 2024

Celia was very helpful, thank you for answering my questions in detail and with clarity.

Zenocase
United States
About 1 hour using the app
DSers replied August 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 3, 2024

I was a little confused at first with some problems i had prior joining DSers but Holly from customer service helped out in a huge way and got me on track! Happy to have joined! & thank you Holly!

BabyWhisperCo
Canada
8 days using the app
DSers replied June 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team