Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 4, 2024

Thank you Lily for helping me to solve problems towards the supplier on Dser.

Hauspace
Malaysia
About 1 month using the app
DSers replied July 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 19, 2024

great experience with customer support.

1041 Collections
United States
3 months using the app
DSers replied June 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

⭐️⭐️⭐️⭐️⭐️
Amazing Support from Villanelle!

I had a complicated issue with my DSers account, and Villanelle was an absolute lifesaver! She was incredibly patient, professional, and handled everything with such efficiency. Not only did she understand my problem right away, but she also walked me through the solution step by step, making sure I fully understood.

What stood out most was her commitment to resolving the issue. She went above and beyond, ensuring everything was working perfectly before closing the conversation. Villanelle's support was exceptional, and she truly exceeded my expectations. DSers is lucky to have someone like her on the team!

Thanks again, Villanelle!

KummerKürbi
Germany
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 24, 2024

Viviane me ajudou muito, me tranquilizou pois estava com dificuldade de fazer um procedimento, na minha opnião é a melhor de todas e merece um aumento e subir de cargo, é a melhor

LT Soberanos
Brazil
Over 1 year using the app
DSers replied June 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 8, 2024

I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional customer service provided by Vivian during my recent experience with your company.
From the moment I entered your establishment, Vivian's professionalism, knowledge, and enthusiasm were evident. She greeted me warmly, listened attentively to my questions and concerns, and went above and beyond to ensure that I received the assistance I needed. Her dedication to providing outstanding service truly stood out and made my visit a memorable one.
Not only did Vivian possess a thorough understanding of your products/services, but she also demonstrated remarkable patience and kindness in addressing all of my inquiries. Her friendly demeanor and willingness to assist instilled confidence in me as a customer, and I left your store feeling satisfied and valued.
In today's fast-paced world, exemplary customer service is a rarity, but Vivian's commitment to excellence exemplifies the high standards your company upholds. She is a true asset to your team, and her exceptional performance deserves recognition.
Please extend my gratitude to Vivian for her outstanding service. I look forward to continuing to do business with your company and experiencing the same level of excellence in the future.
Thank you once again for providing such a positive customer experience.
Warm regards,
Gary Walker
NJPH Best Selling

NJPH Best Selling
United States
3 months using the app
DSers replied May 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 8, 2024

Thank you Wendy for the quick answer to some questions, which indicates high experience and professionalism

KLIXSTORE
Lebanon
About 1 month using the app
DSers replied June 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 3, 2024

CHRISSY, WAS VERY HELPFUL. SHE STAYED WITH ME UNTIL SHE ANSWERED ALL OF MY QUESTIONS AND I WAS DONE.

GET IT GIRLZ STORE
United States
2 months using the app
DSers replied June 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 5, 2024

This app is great and convenient. Tiffany was a great help.

A New Discovery
United States
10 months using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 23, 2024

Chrissy has been extremely helpful. I received support in a few minutes; she guided me through the process and made sure I clicked what I had to click. Highly recommended!

Engrave luv
Canada
14 days using the app
DSers replied May 26, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2024

I am very grateful for Aimee's help in helping me solve the problem. She did it in 1 minute, if you happen to work with her, know that everything will be great

Star Master Tools
United Kingdom
About 1 year using the app
DSers replied May 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team