Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 12, 2024

Thank you again Sandy for your quick help and time!

Elysium Goods
United States
30 days using the app
DSers replied June 13, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 7, 2024

Not only they're there for you 24x7 but the accurateness, the readiness and the welcomeness from their representants! In this case Isak who was detailed, quick and professional with my queries. He literally understood my questions, provided information super quick and THE MOST IMPORTANT he got the job done at the end.
I know I made the right decision using DSers!

Waves
United States
About 21 hours using the app
DSers replied June 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 20, 2024

Olivia helped me with my problem less than in 5 minutes. I wasn’t expecting it so quick. Good app and awesome support!

MagNeck
Germany
5 months using the app
DSers replied May 22, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 24, 2024

A great app for placing orders in bulk from Ali. At first I have some questions, and I've contacted support team and they explained everything. Thanks to Jully for the fast and efficient help. Now I only use this app for order fulfillment.Great support! Thank Jully again.

VitalTouch
United States
About 1 month using the app
DSers replied May 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 23, 2024

Great customer service! Isla was friendly and effective to help on my issue! Definitely recommend!

AwwwShop
Portugal
3 months using the app
DSers replied May 26, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 8, 2024

While we are still in process of solving the problem, Chrissy is very friendly and responsive. Hopefully, we will resolve the issue soon, working together.

Gravel
United States
Almost 2 years using the app
DSers replied April 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 7, 2024

C'est avec un grand plaisir que j'étais aidé par Colleen. En effet, cette collaboratrice ou collaborateur est un pro. Grâce à son sens de l'écoute et sa réactivité, il ou elle m'a facilement aidé à résoudre mon problème. Bravo Colleen et merci.

Bienbe
France
Over 1 year using the app
DSers replied July 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Well, I got support from Chrissy, very helpful and she answered all of my questiones with care and details. Thanks a lot

Dormodation
United Arab Emirates
3 months using the app
DSers replied May 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 13, 2024

I had an amazing experience with OLIVIA. Her responsiveness was incredible, addressing all my concerns promptly. Her professionalism and efficiency made everything smooth sailing. Highly recommended! Thanks, Olivia :)

Hush
New Zealand
11 months using the app
DSers replied May 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!

CratenClick
United States
Over 1 year using the app
DSers replied April 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team