Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 16, 2024

Otimo atendimento da Tiffany, me ajudou da forma mais facil

MENTOLATO
Brazil
About 1 year using the app
DSers replied July 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 1, 2024

I needed help setting up some products I imported from DSers to my shopify store, and Wendy was quick and knowledgeable in fixing the problem. Thanks!

Charmaza
United States
26 days using the app
DSers replied June 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 22, 2024

I had problems with fullfillings and shippings but I get professional service from Aimee and we managed to fix it together. Very well done Aimee.

Fashion Wearing
Finland
About 2 months using the app
DSers replied May 26, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 1, 2024

Auxilio 5 estrelas, muito prestativo e solicito. resolvi todas as minha duvidas. obrigado

Atrezzatto
Portugal
9 months using the app
DSers replied July 2, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Olivia was very helpful in a super polite way. She gave fast and great advice as well ass information. Really appreciate that she did the little extra to inform about specific stuff that I didn't know about the suppliers, very helpful.

Vuxenpyssel
Sweden
DSers replied October 29, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 23, 2024

Haven't used the app properly yet, just installed - but Sally in customer service was really helpful with my query.

Will update once I've used the app for longer.

PresSkin
France
About 1 month using the app
DSers replied May 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 18, 2024

I was having issues fulfilling an order for the past 9 hours. Luckily I had Sally with the DSers support team to help guide me through my issue. Not only did she respond fast, but she helped me solve my problem within minutes. She gets a 5 star rating from me!

Velvella
United States
8 months using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2024

I was having issues with shipping but Sylvia from customer support smashed it out.

ontop of that all other previous issues have also been quickly ironed out but other staff, I am now up an running, they made it easy.

Sylvia is a star! Thank you!

Wereafk
Australia
About 2 months using the app
DSers replied May 12, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 28, 2024

Very quick fast service when i got stuck on something, thank you very much Irene!

Glowpo
Australia
2 months using the app
DSers replied May 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Thanks to their expertise and dedication, my shopping experience with Blanka was smooth and hassle-free. I truly appreciate the outstanding service I received and would highly recommend this platform to anyone looking for a seamless online shopping experience.

Keep up the fantastic work, Blanka

ALYSANO
Germany
6 months using the app
DSers replied April 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team