Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 17, 2024

Villanelle did a great job helping me with my site and implementing the DSer's droppshiping. Spent a lot of time helping me out and it's much appreciated this is what makes the difference. The help.

xoxosexy
Canada
7 minutes using the app
DSers replied September 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 3, 2024

Ola gostaria de agradece o suporte dado pela Krystal da Dsers. me ajudo de mais. e rapido. estava quase desistindo da dsers. mais ai ela me ajudou teve paciencia de me explica e me forneceu um agente muito rapido. parabens.

Loja Yunis
Brazil
Over 1 year using the app
DSers replied June 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 21, 2024

I wanted help after a problem I had, and they were very helpful and kind. Thank you very much.

Verve
Saudi Arabia
About 2 months using the app
DSers replied June 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Had an Issue, worked with Ivan and he helped me right away, amazing service!

Renegadelane
Canada
9 days using the app
DSers replied July 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2024

I had great help from Selena, She was very patient with me, answering all my questions.

My Julie Shop
United States
5 months using the app
DSers replied June 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2024

very helpful and quick response , thank you

Sabbagh | The Smart Choice
Jordan
6 months using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 13, 2024

Wirklich hilfreich danke!

Etalys
Switzerland
2 days using the app
DSers replied July 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 26, 2024

Estava com um problema para fazer login e não conseguia processar os meus pedidos. Entrei no suporte do Dser e um atendente chamado Via me ajudou bastante. Sem ele, eu não conseguiria resolver sozinho. O atendimento dele foi super rápido, educado, elegante e gentil do começo ao fim. Muito obrigado ao Via que me atendeu e resolveu meu problema!

My Store
Brazil
21 days using the app
DSers replied June 30, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 17, 2024

Aimee help me with my first order and I will remember her like my first one ) She was fast and realy gental )))

Vibe Gadget
Spain
3 months using the app
DSers replied June 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 22, 2024

I had some problems with my first order and Aimee did an amazing job to help me figure out what was happening. She was quick and polite. Really happy with how easy it was to fix.

Initial Jewellery
Australia
About 1 month using the app
DSers replied June 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team