Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 12, 2024

When you are first entering the dropshipping world like I was, the logistics can be pretty confusing to navigate. The agent that helped me, Rfimp, was really patient and answered all of my questions. Thanks for the help!

impressive dude.
United States
5 months using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 15, 2024

I wanted to thank Sherry for her help, she was really very professional with me.

Bellissiluxe
Spain
3 months using the app
DSers replied June 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 29, 2024

The customer service does a good job, they answered all my questions very quickly and efficiently, thank you

Pure Comfort Shop
United States
12 days using the app
DSers replied July 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 6, 2024

I needed help with fulfilling my first order and I use tha chat service and Vivian helped me a lot great service and she knows how to treat customers!

amomispets
United States
11 months using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 4, 2024

Does not allow you to browse products, you must search for a specific item. Not very easy to navigate.

My Store
United Kingdom
7 days using the app
DSers replied July 7, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

June 13, 2024

Vivian is the one who supported me the whole process that I was stuck, the service delivery was very percise and fast, for me this is one of the best customer service that a company could offer to the customer. Highly recommend the app and shout out to Vivian for helping me so much

EE-Shortz
Netherlands
4 months using the app
DSers replied June 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 14, 2024

Blanca que dire, rapidité et efficacité! elle a regler mon souci en 2sec

Scirpe
France
4 months using the app
DSers replied June 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2024

Atendimento muito rapido e agil.

Ofertas Store
Brazil
About 1 hour using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 4, 2024

Rita was a great contact for the assistance i needed. The problem was resolved quickly and this person allowed me to understand the heart of the problem so that it would not happen again. Thanks a lot

Break&Win
Belgium
6 days using the app
DSers replied July 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 8, 2024

Isak a su me rendre un immense service très rapidement, au top !!

Safetybelt
France
8 months using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team