Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

Edited August 21, 2024

Krystal is the Best support I have ever had. She was patient and really knows her platform. I wish I could contact her directly.

IceboxDC.com
United States
About 1 year using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 24, 2024

great support

SHEPIT
United States
About 1 month using the app
DSers replied June 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2024

Olá eu quero dizer que estou satisfeita com o atendimento e o suporte da Dsers especial a atenção do atendimento do Rafael. Foi muito paciente e atendeu todas as minhas necessidades e dúvidas. Desde já agradeço . E muito importante esse suporte e incentivo da parte de vocês nesse início.

GVI Store
France
4 months using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 21, 2024

Blanca helped with a couple of challenging administrative issues. Polite, communicative, and very helpful!

The Spoiled Pet
United States
About 1 month using the app
DSers replied June 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2024

Zoe gave the best advice and helped me through some confusion i had. Thanks alot!!

SGJ Packaging
Denmark
8 days using the app
DSers replied July 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 17, 2024

I was clueless when I first joined, then I was helped by a 5 star across the board super star named "Colleen"! Hands down she never fails, and always goes above and beyond to make sure not only is my problem solved, but she literally taught me step by step how to do the solution myself! I HAVNT SEEN THAT KIND OF CUSTOMER SERVICE IN YEARS!!!!! GO COLLEEN!

Ionmakeup.com
United States
3 months using the app
DSers replied June 18, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 4, 2024

Thank you for helping me with my orders and answering to my questions.

ToddlerAcademy - Learn and Play at ToddlerAcademy
Philippines
Over 1 year using the app
DSers replied June 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 6, 2024

Thanks for amazing support Aurora

CHAKRADRUM
Estonia
5 days using the app
DSers replied July 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 3, 2024

Ola gostaria de agradece o suporte dado pela Krystal da Dsers. me ajudo de mais. e rapido. estava quase desistindo da dsers. mais ai ela me ajudou teve paciencia de me explica e me forneceu um agente muito rapido. parabens.

Loja Yunis
Brazil
Over 1 year using the app
DSers replied June 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 23, 2024

I was reaching out to Aurora for help, in full frustration this morning. Not only did she solve my issue and helped me get to the bottom of my problem. She was very kind and she showed me through picture instructions so it was very easy for me. Thank you!

HKI
Sweden
About 1 month using the app
DSers replied June 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team