Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 11, 2024

I got abig help and assist from stuff spcialy Jesse she helped me will

Media Gate
Saudi Arabia
3 months using the app
DSers replied June 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 5, 2024

I have been with Dsers for a few years.
As they have grown in size and as such so has there team those that serve us and assist us when it goes sideways.
They are quick to resolve any issue you may face, they are always courteous and answer when they say they will.
Keep up the good work.
Regards
The ilove2fidget and zenithagencynz teams

ilove2fidget
New Zealand
3 days using the app
DSers replied July 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2024

Sandy is an expert at solving knotty problems with orders on Dsers by first seeking to understand. Her solutions are on point

Jscomfortzstore
United States
7 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 6, 2024

Colleen was an AWESOME customer service representative. She helped me so much by reordering for AliExpress and assisting me in connecting my new Ali account. Best wishes to you, Colleen!

Sakura Blades™
Poland
7 months using the app
DSers replied June 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 14, 2024

Had issue with pricing and Sherry was super helpful! Literally took me 2 minutes to fix :)

LilyandDress
United States
2 months using the app
DSers replied June 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 10, 2024

Good

My Store
Philippines
3 months using the app
DSers replied June 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 31, 2024

Great service!

Madicaza Store
United States
About 1 year using the app
DSers replied June 2, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 13, 2024

Excelente atendimento

Bem Achados Shop
Brazil
2 months using the app
DSers replied June 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 18, 2024

Great live support - resolved my issue. Super friendly. Thanks Vivian!

Evernest Home Decor
United Kingdom
About 1 month using the app
DSers replied June 19, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 18, 2024

Lucy was a great customer service agent! She was quick to respond, responded with the perfect amount of detail, and makes sure the customer is not left with confusion. I highly recommend this service, I did not get this kind of service from other drop shipping apps, truly.

The Timeless Atelier
United States
About 1 month using the app
DSers replied June 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team