Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 29, 2023

Hello

I got support from " Wendy " regarding a problem. He was very attentive and solved my problem very quickly.

Thank you very much for your interest.

KARKOP
Türkiye
7 months using the app
DSers replied October 30, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2023

Lennon solved my problem very professionally and I am extremely happy with the service I was given today. Thank-you.

SculptStyle
United Kingdom
5 days using the app
DSers replied November 22, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Isla

VONVEX
United Kingdom
About 2 months using the app
DSers replied April 1, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 8, 2023

Irene did a really good job they are very professional and I love using this app

Kitchen Kraft
United States
3 months using the app
DSers replied November 12, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2023

Lucy was very helpful

RideSync
United States
2 months using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 16, 2024

merci beaucoup chrissy pour votre aide c'est très aimable !

Sensi Seat
France
About 1 month using the app
DSers replied April 17, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 22, 2023

Myra helped me with a problem I had regarding shipping.
She solved it!
Really good and fast service!

Creativeracer
Sweden
10 days using the app
DSers replied November 26, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 3, 2023

Lennon was awesome!!!!!! Every question that is asked was answered. Im new to droppshipping and would recommend you guys to the world !

Boutique Babes
United States
4 months using the app
DSers replied November 5, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 19, 2023

I had a fantastic support experience with Lucas through DSERS' live chat. Lucas responded swiftly to my inquiries and supplied me with precisely the information I needed regarding order delivery mails integration between DSers and my Shopify store. This was truly a 5-star service experience!

Atmosfere
India
3 months using the app
DSers replied October 22, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 25, 2023

I had the pleasure of interacting with Krystal recently, and I couldn't be more impressed with her exceptional customer support. She went above and beyond to assist me with my inquiries, demonstrating a level of dedication and expertise that is truly commendable.

Krystal's prompt and insightful responses made my experience a breeze. Her depth of knowledge and willingness to assist made me feel like a valued customer. I greatly appreciate her dedication to ensuring that my concerns were not only addressed but resolved to my satisfaction.

Krystal's outstanding customer service has set a high bar for what I expect from any support interaction. Her professionalism, friendliness, and effectiveness deserve recognition, and I will definitely return to this service knowing that such excellent support is available.

Thank you, Krystal, for making my customer service experience a truly remarkable one. You are a credit to your organization, and I give you my highest recommendation. ⭐⭐⭐⭐⭐

Shoping Freak
Germany
About 1 month using the app
DSers replied October 26, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team