Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 10, 2024

Villanelle helped me with my query, excellent and fast service, DSERS is always the best option.

Belleza Sana
United States
7 months using the app
DSers replied May 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 12, 2024

I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!

JEWEDARO
Egypt
4 months using the app
DSers replied March 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 29, 2024

Much appreciated the help that Via showed. Was confused about in certain things but lucky Via came along and broke everything down for me. Now I know who to reach out to when I need help or confuse about something.

Thanks Via

MRS
United States
7 months using the app
DSers replied March 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 11, 2024

Amazing app and the customer support is superb, especially Neva that helped me very quickly to solve all my issues.

My Store
United Kingdom
6 days using the app
DSers replied June 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 26, 2024

Milly tackled my issue with patience and skill, guiding me through each step with clear explanations. Their friendly demeanor made the experience enjoyable.
My problem was swiftly resolved. I highly recommend their services to anyone in need of top-notch support. Kudos to Milly for a job well done.

Cheers,

Asion.

Asion
Brazil
9 months using the app
DSers replied March 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 4, 2024

I am VERY pleased with the service assistance from Ralla% she explained everything very quickly and clearly and showed% I WOULD HAVE MORE OF SUCH AWESOME EMPLOYEES!!!

Born to Joys
United Kingdom
About 1 year using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 27, 2024

Sherry helped me out perfectly

Stuvue.nl
Netherlands
26 days using the app
DSers replied June 30, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 6, 2024

Alice from Dsers provided me swift and insightful assistance, clarifying my questions on receiving orders and core information regarding dropshipping. Her fast response and clear explanations were invaluable in helping me navigate the process with confidence. Highly recommend her for any Dsers inquiries!

Toys Store
North Macedonia
4 months using the app
DSers replied May 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 17, 2024

ralla has given me all the support i needed from start to finish. step by step guide excelent work. she had alot of patience with me. it made everything alot easier. when i need more help i would love to have the same person. highly recomended!!

PortabelProjektor.
Sweden
3 months using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Love the app and has made product selling so much easier for me! Also support is amazing and quick. Was helped by one of the support people named Irene who was a big help.

PokeLegacy
United States
5 months using the app
DSers replied April 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team