Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 1, 2023

i was struggling to add product to my store and asked for help in helpcenter then sylvia from dsers team she helped me out to solve my problem thankyou soo much for your help sylvia

Babybundles
Spain
About 2 months using the app
DSers replied November 2, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 9, 2023

Wow! Quel service incroyable reçu de la part de Blanca de Dsers. Elle m'a aidé à compléter ma première commande après avoir rencontré des problèmes avec un fournisseur introuvable sur Aliexpress. Bravo à toute l'équipe. Vous êtes formidables.

Mich EchoDiscover
Canada
5 months using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 20, 2023

I've been using the DSers app for a while now, and it has truly transformed the way I manage orders in my store. The automation features are a game-changer, streamlining processes and saving me countless hours. But what stands out even more is their exceptional customer support. I recently encountered an issue and reached out for assistance. Serein from their team was incredibly prompt and efficient in addressing my concerns. The level of dedication and professionalism displayed by Serein was truly commendable. I highly recommend DSers not only for its top-notch functionality but also for the unparalleled support they provide. Thank you, Serein, and the DSers team!

SILVERSIGN
Israel
About 1 year using the app
DSers replied September 24, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 30, 2023

Olivia the assistence she was quick to response and helped alot. she was kind and act as an expert on the matter. Which i really liked as a costumer in need for aid. I highly recommend them and though all the assistence. They highly recommended and much respected.

FenixDelivery
Sweden
3 months using the app
DSers replied October 31, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 14, 2023

Isak was really helpful and solved all my problems in 5 minutes! Great service!

ATOMIKPRO
United States
About 2 months using the app
DSers replied November 16, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2023

I war attended by Lucy. She was very patient with me and helped me with a shipping problem I had on my first order. She was very kind and my situation was corrected at the end. Congratulations Lucy and Dsers!!!
Thanks.

Gym and Fitness Online Store
Portugal
5 months using the app
DSers replied October 19, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2023

I had problems with my order and Tiffany had awesome service to fix that problem. Kind, professional and helpful. I really recommend Dsers for dropshippers!

Lucrative
Finland
3 months using the app
DSers replied October 22, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2023

Dsers has been the best dropshipping app ive ever used, if it wasnt for DSERS theres no way id be able to process the amount of orders im doing right now. Barely any problems with the platform, super reliable and customer service is really nice and on point. I worked with Cynthia and she was great. If you dont have DSERS and your aliexpress dropshipping get it right now bruh what are you doing

Pura Glow
Australia
8 months using the app
DSers replied September 18, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 18, 2024

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Group TPM
Brazil
24 days using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2023

I had a quick question about splitting my product variants, and Alica came to my rescue with her prompt assistance. Within the same day, she clarified everything I needed to know, saving me loads of valuable time. She truly was a tremendous help!

GenesisTogether
United States
About 1 year using the app
DSers replied October 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team