DSers‑AliExpress Dropshipping , 14,370 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 7, 2022

Zoe Is so helpful. even on messenger. Helps with all I need. so easy to use. Imported all my Shopify items into the DSers system in minutes after I asked. support is just the best

Databrus.Store
Spain
Time spent using app: 5 months
DSers replied October 8, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2022

Helen was more than great! Very prompt and answered all my questions! Best customer support ever I received!

Cosmopia
Bulgaria
Time spent using app: 7 months
DSers replied October 8, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2022

The dsers customer service is top notch. Emma was assigned to me to
solve a problem I was facing about order fulfillment and she solved it in
minutes. Loved their quick response and solution.

FestiveFunSpirit
India
Time spent using app: About 1 month
DSers replied October 7, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2022

Catalina help me speedily solve my issue thank you was very friendly and try to do everything what I asked for

HappyPuffCo
Australia
Time spent using app: 4 months
DSers replied October 7, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 7, 2022

Tiffany quickly solved my issue, she is really a great help and saved my day! Thank you so much friend!

Flash Discount UK
United Arab Emirates
Time spent using app: About 1 year
DSers replied October 7, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2022

Sylvia was so greatly helpful to me and instantly solved my concerns. I am so grateful for such fast and great help!! Thank you

Pidge & Pea
Australia
Time spent using app: 4 months
DSers replied October 7, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2022

Tive um problema, e busquei ajuda no Messenger, fui atendida pela Clary, que foi rápida, eficiente e muito esclarecedora em seu atendimento. Obrigada Dsers!!

MulliShop
Brazil
Time spent using app: 6 months
DSers replied October 7, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2022

J'ai eu un service impeccable. Une aide précieuse et super bien dirigé. Un énorme merci, vous êtes formidable.

ActionFitnessplus
Canada
Time spent using app: About 1 year
DSers replied October 7, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 6, 2022

Emma me atendeu super bem. Super rápida nas respostas. Nota 10, super recomendo essa atendente que é atenciosa

Viva Naturalmente
Brazil
Time spent using app: 3 months
DSers replied October 7, 2022

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!

DSers Team

Edited October 6, 2022

Neva was great. She knew what she was talking about and helped me solve a stubborn issue. She gave some good suggestions and helped me trouble shoot. Give that girl a raise!

shopconsciouscuriosities
Canada
Time spent using app: About 2 months
DSers replied October 7, 2022

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team