Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 15, 2024

Toller Service. Sehr kompetente Mitarbeiter. Blanca hat mir wirklich sehr geholfen und dafür bin ich sehr dankbar.

Taggytech
Germany
5 months using the app
DSers replied July 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 13, 2024

The experiences with DSers has been pretty great. I love the tools it offers, and when you explore you find even more features you didn't realize were available. Its not super user friendly in the beginning, but I promise if you take the time to actually explore what DSers has to offer, the user experience becomes exponentially easier. I've also had to contact support on an issue, and they were quick to respond. They even taught me something new! Neva was a great help to me and I'm glad she showed me how to fix the issue I was having, and she made it super simple.

Hand Picked Wonders
United States
About 2 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 2, 2024

I would definitely recommend this app, because everything you need is provided and if there is an issue, customer support is always there to answer any question and concern about your store and product imported. It is worth it.

Chic Le'Meek
United States
6 months using the app
DSers replied April 6, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 22, 2024

Fantastic service! Ive used the chat a few times to get me out of a pickle. The staff are amazing! Isla helped me the last time and was so proffessional, quick to respond and solved my problem in a flash. Thank you DSERS make sure you give ISLA a bonus!

Oceans Optics
United Kingdom
4 months using the app
DSers replied April 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 14, 2024

As a new dropshipper DSers has made dropshipping easy, and huge thanks to Adele for her invaluable support! From sourcing to fulfillment, DSers simplifies everything.

OUT OF DOORS
United States
4 months using the app
DSers replied May 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 24, 2024

Selena helped me with my questions and she's very friendly.

Out & Back co
Australia
12 months using the app
DSers replied May 26, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 15, 2024

I was having trouble getting my orders from Shopify to Ali Express.
Lennon was my Customer service person and he was exceptional great from start to finish.
Has a business owner you want to have the orders moved over to the suppliers seamlessly and Lennon help me realize that the orders need to be manually entered to Ali Express to make sure customer and buyers are protected.
Lennon provided screen prints to help me through the process.
Professional customer service at the highest level.
Everyone should mirror Lennon's skill set.
Thank you again

UrbanPhitz Inc Fashions
United States
7 months using the app
DSers replied January 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 12, 2024

Isak was great!!!!1

Sepiio
Australia
29 days using the app
DSers replied July 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 27, 2023

Today I spoke to Lennon and what a great experience it was. He helped me through every question I had and went into detail without me even asking. Overall great experience and I recommend everyone having problems not hesitating contacting Dsers when issues arise, and I hope you come across Lennon !

Lumen
Belgium
Over 1 year using the app
DSers replied November 29, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 4, 2024

These guys are really helpful. I've have been in contact with a few different people at DSers and they are all great. Most recently Sherry, she been here for me from the moment I needed assistance, Sherry was kind and professional. 10 out of 10 stars from me.

Get Beached Australia
Australia
10 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team