Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 14, 2023

Jenny was amazing with helping me place my order today .
She deserves and award! Thank you Jenny❤️

Chlo & Cass
United States
Over 1 year using the app
DSers replied October 16, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 23, 2023

Wendy is absolutely and utterly the best service person I ever wrote to. I tried to contact several other support adresses linked to aliexpress but they only told empty word and didn't leverage any action. Wendy changed my dropshipping career and made it possible for me again to make my money with dropshipping since my account got locked. When someone deserves respect it is Wendy!!!

Picassi
Germany
3 months using the app
DSers replied September 25, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 28, 2023

I got wonderful customer service where Serein helped me with every step. I could not have asked for better help!!!

DIMA
Norway
18 days using the app
DSers replied October 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 11, 2023

Thanks for Sandy.

She is so professional and helpful, she is always patient and provide me the excellent service all the time. I have experience a good service on Dsers, thanks a lot!

MyPetPet Shop
Hong Kong SAR
4 months using the app
DSers replied October 12, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 19, 2023

Ótima assistência, muita paciente pra nos ajudar, o que pra nos é problema, eles encontram soluções, muito satisfeito com o suporte, obrigado pela ajuda

Lojas Rohnes
Brazil
8 months using the app
DSers replied November 20, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Irene was great help! Appreciate the support!

Giga Carts
United States
6 months using the app
DSers replied November 12, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited September 14, 2023

Lily went through my situation very efficiently. She managed to solve my problem with my Shopify Store!

Thanks again Lily!

I recently had the pleasure of working with Tiffany from DSers for assistance with my Shopify store, and I must say, the experience exceeded my expectations. Tiffany's knowledge and expertise in navigating the platform were evident right from the start. She was incredibly responsive and always ready to address any questions or concerns I had.

Thank you for your help Tiffany

PolyDeals
Portugal
10 months using the app
DSers replied September 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 2, 2023

Je tiens à exprimer ma profonde gratitude à Neva, du service client de Dsers, pour son aide exceptionnelle. Son professionnalisme, sa patience et sa compréhension ont largement dépassé mes attentes. Grâce à son assistance compétente, toutes mes préoccupations ont été résolues rapidement et efficacement. Neva a non seulement répondu à mes questions avec clarté, mais elle a également pris le temps de m'expliquer les détails nécessaires, ce qui a grandement facilité mon expérience. C'est rare de rencontrer une personne aussi serviable et dévouée. Je suis vraiment impressionné par le niveau de service fourni et je tiens à la remercier du fond du cœur. Continuez votre excellent travail, Neva, vous êtes une étoile chez Dsers! ⭐

Ava Alleys
France
4 months using the app
DSers replied December 3, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 27, 2023

The DSers app is a game-changer. Phenomenal customer service. Seamless integration, user-friendly, and the 24/7 support is unmatched. Highly recommend for both beginners and seasoned dropshippers!

MaPetiteTasse
France
8 months using the app
DSers replied October 29, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 13, 2023

thanks a lot for the help got it sorted in 10mins great response

UsefulGear
United Kingdom
About 2 months using the app
DSers replied November 15, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team