Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this e-commerce tool for its user-friendly interface and extensive features, including bulk order processing, robust inventory management, and real-time order tracking. The app is praised for its full automation, streamlining operations from order processing to inventory management. Merchants appreciate the ease of importing and editing products. Exceptional customer support is also highlighted, with representatives known for their promptness, knowledge, and willingness to go the extra mile. It's seen as a reliable and efficient solution for anyone in the dropshipping space.

May 15, 2023

Zoe was very helpful and informational walking me through order placement using Dsers. This app is great for Shopify users.

LAVUHSH M3 ESSENTIALS
United States
4 months using the app
DSers replied May 15, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 2, 2023

Great customer service, Molly was so kind and on point, other than quick in responding, and smoothly set me straight! App is very effective and user friendly, and if you get confused with some details or functionalities, the customer service is of real help and adds value, an example to follow for most of online service providers and platforms

Sissy2sissies
Italy
10 months using the app
DSers replied February 2, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 17, 2023

Thank you, Bruna, for all of your help in getting my questions answered concerning placing an order. I really appreciate how patient and kind you were with me. Thank you again!

The Palm Beach Baby
United States
About 1 year using the app
DSers replied March 20, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 26, 2023

I'm just beginning my journey with dropshipping, yesterday I had a few issues but Olivia came across and helped me with all my troubles. She was very professional, kind and she answered my questions expeditiously. I can only recommend her and wish to meet more people like her on the support.

Pochori
United Kingdom
3 months using the app
DSers replied April 26, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 23, 2023

Sehr Seher freundlich und schnelle Rückmeldung, Probleme werden sofort erledigt.

Toyfactory24
Germany
3 days using the app
DSers replied November 26, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 18, 2023

Very fast service by UNA, professional, very happy with your help, thank you for the work, I strongly recommend the application.

CaninLoyal
Canada
10 months using the app
DSers replied April 18, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 28, 2023

Tracy was so helpful with all my questions and I love that it is so easy to contact them! I appreciate the great customer service, only thing is I wish they had quick shipping options

Trendylilthing
United States
7 months using the app
DSers replied March 29, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 3, 2023

Bruna was an amazing help! Helping me from start to finish with every question I had to ask it was resolved! I highly recommend Bruna!

GlobalDream
Australia
25 days using the app
DSers replied June 4, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 5, 2023

I had the best service from Olivia....I honestly just liked the way she understood my problem and came up with a solution....she is so sweet

My Store
South Africa
7 months using the app
DSers replied May 5, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 31, 2023

Raffaello mi ha aiutato a risolvere un problema che mi impediva di lavorare, grazie mille. ottimo servizio

Beautymake-store
Italy
About 2 months using the app
DSers replied September 3, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team