Reviews (29,851)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

June 4, 2024

Recomendo o App do Dsers suporte incrivelmente eficiente e humanizado e agradeço a Rita prestou um excelente atendimento resolvendo mais rápido possível meu problema, muito obrigado Rita pela atenção e eficiência.

Cazuli Express
Brazil
4 months using the app
DSers replied June 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 10, 2024

merci à Raphaël pour son aide

TRIVOLTA
France
9 days using the app
DSers replied September 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 2, 2024

Olivia was very attentive and quickly resolved my problem that I was facing thanks to her, my platform is now working correctly, I thank her

Hankay
Brazil
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 2, 2023

My review is for Amity. He did an excellent job on assisting me to place my very first order. I had no clue on what I was doing. He made sure that I placed my first order with utmost ease. I would highly recommend Amity he has exceptional customer service skills.

Alluring Fashions & Accessories
United States
11 months using the app
DSers replied December 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 14, 2024

Villanelle! Ótima

Mega Portal Shop
Brazil
About 1 month using the app
DSers replied August 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 10, 2023

Thanks so much Eden for everything and your assistance for good customer services and everything you did, You already make my day and fix everything...DSERS. EDEN is the best.. made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Eden took time to find a solution for the problem. He took me through the process step by step and shown me how to map my orders. Without her I could not have

PetAcademic
Australia
5 months using the app
DSers replied December 12, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

I love the Dsers app. It simplifies things greatly for me. I could not run my high volume store with it! It is the best app.

Elite Treasure Hub
United States
5 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 25, 2024

High quality assistance by Marry, I was stuck on a task trying to fulfil an unmapped order. Marry guided me and made it happen in a couple of minutes.
Thanks Marry!

Alora Therapy
United Arab Emirates
4 months using the app
DSers replied April 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 19, 2024

I've been using DSers for quite a while and it's been very efficient in order fulfillment. When I ran into an issue with Aliexpress' strange error, I've contacted their support via chat and Aimee was very fast and helpful to resolve the issue. Many thanks!

imwelio
United States
5 months using the app
DSers replied March 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 1, 2024

Excellent customer service i was assisted with great care and this support team really makes sure you're looked after and that you know what you're doing.

Adaptaform
Australia
5 months using the app
DSers replied April 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team