DSers‑AliExpress Dropshipping , 24,229 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its user-friendly interface and seamless integration capabilities. They praise its efficient order processing, inventory management, and real-time tracking features. The bulk order processing feature is particularly appreciated for boosting productivity. Merchants also value the free unlimited plan and the live chat for quick support. Some have reported issues with product mapping and syncing, but these are generally resolved by the responsive customer support.
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i'm really happy with Dsers. I've been using this app since 2021 and there is nothing to complain about it. I totally recomend Dsers to anybody who wants to start Dropshipping using aliexpress as a suplier.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Dsers makes the process of dropshipping seamless. Not to mention the professional and fast responses from Lucas. I am well pleased!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I'm glad about the support received from Lucy. I've got a quick answer and could have my problem solved in an eye blink.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem with the app and couldn't figure out how to fix it on my own. Fortunately, Tracy was able to help me out and guide me through the steps needed to solve the issue. Their support was prompt, patient, and professional, and I really appreciate their help in getting everything back on track. Thanks to Tracy's assistance, I'm now able to use the app with ease and without any further problems. I'm truly grateful for their help and highly recommend them to anyone who needs assistance with the app. Thank you, Tracy!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Supporto eccezionale!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Super support très réactif, super application qui permet de transférer les paramètre de personnalisation automatiquement ce qui me permet d'économiser beaucoup de temps !! Merci à Sylvia pour son aide
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an issue with fulfilling an order on DSers and reached out to their support team for assistance. They responded quickly, asking for my DSers account email and Shopify store URL to investigate the problem.
The support team efficiently identified that the supplier for my order was not found on AliExpress. However, they assured me that they would find a new supplier and presented me with two options to choose from.
I requested to map the new supplier to my existing list, and they promptly completed the process. With their clear guidance, I successfully placed the order with the new supplier without any hassle.
The DSers support team's expertise and dedication were impressive, making the entire experience smooth and straightforward. I highly recommend DSers for its reliable dropshipping solution and outstanding customer support.
Thank you, DSers support team, for your exceptional assistance!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
My first time using the app, I had to rollback the fulfillment. The app wasn't doing it after two tried. Customer service fixed it immediately. Thanks Jully! The app works pretty smoothly. i really like the options to optimize and find other sources for the product. The orders sync well too. Would recommend.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Raphael was a HUGE help in me learning how to fix something on my site that would have taken so much longer if I'd have done it myself. She quickly responded with exact instructions and took the stress off of me being able to see the issue through to the end. I'm extremely thankful to Raphael!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Alicia was awesome in solving my issues with currencies syncing etc! Good stuff!!!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team