Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 2, 2024

I needed help with my login information on DSers. I am not tech savvy so, I had to reach out to DSers support. Colleen was the tech support person that helped me. I thank God for her, bcuz she was able to get my account straight and she was so kind, polite and a pleasure to work with. Colleen was very knowledgeable and very patient with me. I appreciate service like that. Colleen, if I ever need help again, I hope you are there to help me again.
Thank you again for all of your help.
I greatly appreciate you!

MADKATT Designz
United States
16 days using the app
DSers replied May 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 10, 2024

Maria was very helpful. And fast answer. Thank you.

The Shop Buy
Australia
About 1 month using the app
DSers replied June 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 1, 2024

Sandy is quick and helpful!

Elite Sundhed
Denmark
28 days using the app
DSers replied July 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 4, 2024

Je suis vraiment satisfait, merci beaucoup de m’avoir aidé
Hollly

Beauteeclatante.store
France
8 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 27, 2023

Cynthia was a great help! I was completely lost in how to ship my order and find another supplier for the product. She helped guide me in everything and made sure my order was shipped out! Great customer service!

Love for Dogs
Canada
Over 2 years using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 22, 2024

Atendimento nota mil, resolveu todas as minhas dificuldades!

Bem Estar Autocuidado
Brazil
About 2 months using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 13, 2024

I had trouble in switching my store mapping and let me tell you ! Alice was an amazing customer support representative she helped me step by step with any customer support I needed. She was also patient and attentive. I would recommend Alice anytime! She's amazing!

Body_by_e
United States
Almost 2 years using the app
DSers replied February 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 27, 2023

I received help from Lucy today regarding the product mapping because I have absolutely no clue how to work around this app (yet)! She was so helpful and tend to all my question diligently without making me wait more than 1 minute, and that's really make my overall experience satisfied. Five stars, definitely looking forward to speak with her again next time I have a question regarding DSERs

StanleyTumblers
Canada
9 months using the app
DSers replied January 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Lily on DSers customer service (Messenger live chat) was incredible.
Supersonic fst with replies that where ON SPOT and just what i needed.
10/10 sould recommend and will guaranteed be using again!

SockPaw
Spain
10 months using the app
DSers replied April 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 11, 2024

It is a very good upgrade from the previous drop shipping apps, ease of using the interface, great system in finding and importing the desired products, very helpful and prompt customer service, many thanks Lucia! Recommend the app!

affectedmob
United Kingdom
Over 1 year using the app
DSers replied March 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team