Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 5, 2023

Well, I have just got of messenger with Selena, after about two and a half hours sorting out a technical issue I had today.

What dedication and service I was personally given to resolve this problem.

Second to none. Thank you again Selena. Very much appreciated.

Resolved 100%.

Bonnie Lassio
United Kingdom
10 months using the app
DSers replied September 6, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 25, 2024

客服人員RIN有耐心,而且會預想到我會遇到什麼問題並給予解決方案,十星好評都不夠,真的非常感謝你

Coolplayear
Taiwan
14 days using the app
DSers replied March 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 6, 2024

Merci à Alice d'avoir résolu mon problème

Ma boutique
France
2 months using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 22, 2023

Support is great - they answer right away and help every time I need! Una from support really helped me today

ShopAuritta
Israel
About 2 months using the app
DSers replied October 23, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 25, 2023

Dsers has completely transformed how I do dropshipping, going above and beyond my expectations. It's really easy to use, helping me manage products, process orders, and track inventory without any hassle. The best part? It takes care of a lot of tasks automatically, making sure orders are fulfilled smoothly and mistakes are minimized. But what really stands out is their fantastic customer support. The team is quick to respond and really knows their stuff, making sure any issues I have are sorted out fast. Thanks to Dsers, I can now concentrate on growing my business instead of getting caught up in the nitty-gritty. With its user-friendly setup, advanced features, and excellent customer service, Dsers is a must-have for anyone in the dropshipping game.

Zixco
United States
4 months using the app
DSers replied August 27, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 14, 2023

Jenny was amazing with helping me place my order today .
She deserves and award! Thank you Jenny❤️

Chlo & Cass
United States
Over 1 year using the app
DSers replied October 16, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 10, 2023

Good supporter her name "Sherry"

myfunfarm
United States
Over 1 year using the app
DSers replied November 12, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2023

“Raphael” from DSers support was so helpful and guid me all the way to my orders and fix what need to be fixed.
Thank you so much for the help.

StylePassion_KW
Kuwait
6 months using the app
DSers replied October 17, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 6, 2023

Je suis ravi d'avoir pu échanger avec Lucia, je suis satisfaite de l’aide que j'ai reçu reçue de la part de cette personne. Mon expérience positive avec elle est un témoignage de son professionnalisme et de sa sympathie. Elle a fait preuve de patience et de dévouement pour m' aider à résoudre mon problème, et cela mérite d’être souligné. Merci Lucia d’avoir partagé votre expérience avec moi.

Izwy
France
3 months using the app
DSers replied December 7, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 26, 2023

perfect service

LUCKY STORE
United Arab Emirates
5 months using the app
DSers replied November 27, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team