Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive dropshipping management features, including bulk order processing and compatibility with various e-commerce platforms. Its robust inventory system with automated low-stock alerts and real-time shipping updates enhance productivity and customer experience. Many commend the customer support team for their prompt and effective problem-solving, available round the clock.

July 5, 2023

I was attended by Zoe this evening, super fast service and very attentive to me, thank you very much for solving my problem so efficiently Zoe, congratulations, thank you.

Noletto
Brazil
28 days using the app
DSers replied July 6, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 8, 2023

live support chat is absolutely amazing. Thanks Emma my problem was quickly solved and she was very kind and helpful . very satisfied

Vensho
Germany
About 1 month using the app
DSers replied February 9, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 13, 2023

Alicia was very helpful! The problem I was having was addressed and fixed quickly! I appreciate the help!!

theolivecloset
United States
About 1 year using the app
DSers replied May 14, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 6, 2023

Minnie provided exceptional customer service when I had questions with the app. It's great to have this support available 24/7

Mod Manor
United States
5 days using the app
DSers replied February 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 30, 2023

Emma was on point with her customer service, she solved my problems that i had for weeks in 10 min. Very professional!

Woodlandtribestore
Austria
4 months using the app
DSers replied July 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 18, 2022

Olivia gave me great customer service! She was so helpful to me! I was having issues with fulfillment but she explained it so easily. Thanks, Olivia!

Cactus Moon Co.
United States
About 2 months using the app
DSers replied November 20, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 4, 2023

I had a problem with fulfill and there was a facilitator named Iask who assisted me almost immediately. I'm very satisfied!

Meow Manor
Japan
About 2 months using the app
DSers replied August 6, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 29, 2023

This app is amazing, customer service is very fast, helpful you can't find better specially when Neva is assisting you, she deserves a raise to be honest.

Cold Drip
Belgium
3 months using the app
DSers replied May 2, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 18, 2023

Jessica helped and was very patient with me.
She's friendly, calm and really nice.
5 star rating for you

Electgalleria
United States
11 months using the app
DSers replied April 18, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 12, 2022

I love DSERS, it's a very good application very useful for any dropshipper and thanks you very much Tiffany for your help.

Le Paradis des Gadgets
France
14 days using the app
DSers replied December 15, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team