Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 23, 2023

Great app, always top tier support whenever needed, Eden especially.

i-Smile Whitening
United Kingdom
Over 1 year using the app
DSers replied October 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 26, 2023

Serein surprised me by being very kind and quick to resolve my problem. It gave me a lot of confidence. I am new to Dsers and I have never had a problem before where I had to go to Technical Support. Thank you very much for the excellent attention!!

Butong Tienda
Chile
5 months using the app
DSers replied October 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 5, 2023

Well, I have just got of messenger with Selena, after about two and a half hours sorting out a technical issue I had today.

What dedication and service I was personally given to resolve this problem.

Second to none. Thank you again Selena. Very much appreciated.

Resolved 100%.

Bonnie Lassio
United Kingdom
10 months using the app
DSers replied September 6, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 20, 2023

A very very big thank you to Sylvia who was very kind, attentive and she solved all my concerns, I recommend, thank you very much!

Ma boutique
France
5 months using the app
DSers replied October 22, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2023

Wendy from the Dsers team was an amazing help for me. I was looking to automate my products on my Shopify store but I was having trouble getting the app installed and using it. She troubleshooted with me and walked me through the entire process with ease. Not only that but she also responded to my messages speedily and even messaged me back within the same minute of me asking my initial question! Thank you for being a great help truly Wendy!

fetchNgo
United States
3 months using the app
DSers replied September 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2023

Couldn’t recommend DSers highly enough. Plus the support team is phenomenal.

DND
Lithuania
5 months using the app
DSers replied November 13, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2023

Je tiens à exprimer ma gratitude envers Lucy de DSers pour son service exceptionnel ! Elle a été d'une aide précieuse pour résoudre rapidement un problème avec l'expédition. Sa réactivité, son professionnalisme et sa volonté de trouver des solutions ont été remarquables. Merci Lucy et toute l'équipe DSers pour votre excellent service client !

Ninagames
United Kingdom
Over 1 year using the app
DSers replied December 3, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 24, 2023

Dsers is a very convenient way to track orders. But I was having some issues with what was going on in my shop. Isak was very helpful and friendly for any questions in my mind and quickly solved any problem I was having. Thank you again for the patience and friendly conversation.

chutrah
United Kingdom
Over 1 year using the app
DSers replied August 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 25, 2024

客服人員RIN有耐心,而且會預想到我會遇到什麼問題並給予解決方案,十星好評都不夠,真的非常感謝你

Coolplayear
Taiwan
14 days using the app
DSers replied March 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 25, 2023

Dsers has completely transformed how I do dropshipping, going above and beyond my expectations. It's really easy to use, helping me manage products, process orders, and track inventory without any hassle. The best part? It takes care of a lot of tasks automatically, making sure orders are fulfilled smoothly and mistakes are minimized. But what really stands out is their fantastic customer support. The team is quick to respond and really knows their stuff, making sure any issues I have are sorted out fast. Thanks to Dsers, I can now concentrate on growing my business instead of getting caught up in the nitty-gritty. With its user-friendly setup, advanced features, and excellent customer service, Dsers is a must-have for anyone in the dropshipping game.

Zixco
United States
4 months using the app
DSers replied August 27, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team