Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this e-commerce tool for its user-friendly interface and extensive features, including bulk order processing, robust inventory management, and real-time order tracking. The app is praised for its full automation, streamlining operations from order processing to inventory management. Merchants appreciate the ease of importing and editing products. Exceptional customer support is also highlighted, with representatives known for their promptness, knowledge, and willingness to go the extra mile. It's seen as a reliable and efficient solution for anyone in the dropshipping space.

November 6, 2023

Eden Merci pour ton aide

Ma boutique
Senegal
4 days using the app
DSers replied November 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 11, 2023

When I experienced issues with order fulfilment, I reached out to the customer support team. Maye and Minnie were both incredibly helpful and provided excellent customer service.

HOUSE OF GREAT DEALS
United States
8 months using the app
DSers replied May 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 6, 2023

I had an excellent experience with the customer service team, a person named Ann. They were prompt and courteous in responding to my inquiries, and went above and beyond to ensure that my issue was resolved. The representative I spoke with was knowledgeable and provided clear instructions, making the process easy and stress-free. I appreciate the level of care and attention to detail that was demonstrated.

PetFrenzy
Sweden
4 months using the app
DSers replied May 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 12, 2023

I am very pleased with the support provided by this application! Whenever I had questions or issues using the app, I reached out to the support team and received prompt and professional responses every time.

The support representatives were very courteous and friendly, always striving to find solutions to my problems, even if they were not very clear. I was pleasantly surprised by how quickly they responded to my messages and how effectively they resolved my issues.

Overall, I highly recommend this app and its support team to anyone looking for a reliable and professional app with excellent support.

Luxe Biking™
Poland
3 months using the app
DSers replied April 12, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 11, 2023

I had a few questions about getting my store set up and reaching out to suppliers. I spoke with Ann at chat and she was super helpful! Really grateful that she was able to answer all of my questions in a timely manner.

Elderberry Court
United States
3 months using the app
DSers replied May 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited April 25, 2023

I had many issues with my website and DSers and i contacted Dsers, Bruna replied fast and was So helpful and kind and always replied fast. Thank you so much for your efforts and time and thank you for your kindness and great service. <3

Bon Bon fashion world
Egypt
7 months using the app
DSers replied April 26, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 1, 2023

i contacted dsers support, krystal was very kind and helped me solve my issue quickly, very happy with the support.

PurrrfectPaw
United Kingdom
15 days using the app
DSers replied June 1, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 15, 2023

I just wanted to express my gratitude to Chris from DSERS support for the exceptional assistance provided to me. When I ran into an issue, Chris quickly troubleshooted and resolved it within five minutes, allowing me to continue with my day without further delay. Once again, DSERS support has impressed me with their efficiency and expertise, and I appreciate the effort made to help me run my Shopify store smoothly. Thank you very much for your invaluable help!

TendtoBuy
United Kingdom
4 months using the app
DSers replied March 16, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 24, 2023

I just needed to connect my dsers account with the whitelist ali express account. I tried it a few times by myself but it did not work so i contacted the support team via Messenger and they helped me out, so the problem which was found from Aurora (Customer Service) is that I was using a different Ali Express Account so she done the connection for me within 2 mins. Aurora is the best customer service so far, I feel relieved when I see these hard working people out there to help you out for anything. Thank you Aurora (5 out of 5). Thank you Dsers!

Kayak Lighting
United Kingdom
About 2 months using the app
DSers replied March 27, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 5, 2023

Awesome experience. Customer Support was super quick with their responses. Helped me with my issue right away!

ConsciousDrop
Canada
2 months using the app
DSers replied May 5, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team