Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

November 17, 2023

Very friendly customer support. Responded very quickly and solved my problem instantly. Shout out Wendy!

BelaBoho
Brazil
5 months using the app
DSers replied November 19, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited April 2, 2024

J'ai été très surprise de la qualité du service d'aide Dser.
La personne qui a pris en charge on problème a été très patiente, professionnelle. Elle a su m'écouter, m'orienter sur mon problème que nous avons résolu ensemble.
A mentionner que le service d'aide est totalement gratuit et très contente d'avoir eu a traiter avec cette personne.
Merci beaucoup!!

La mode et Nous
France
About 1 year using the app
DSers replied December 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 5, 2024

ótimo atendimento, educado e gentil.

Vitória Vaidosa
Brazil
About 2 months using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2023

Serry did my problem too easily, I was able to solve my problem in Dser and. He helped me in whit everything I needed with the product on my page

Zero Trash SpA
Chile
6 months using the app
DSers replied November 30, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 1, 2023

Amity was very helpful and patient, she literally walked me through all my question and provided me answers with steps. very helpful and this is how customer service should feel like!!

Dorococo
Australia
4 months using the app
DSers replied November 2, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2023

Lily Is Amazing person helped me to fix My problems
and it was nice and respectful person I highly recommended to work with her
thanx for your help I really appreciate it

MORCKL
United States
About 1 year using the app
DSers replied October 23, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Great tool, one of the best! Very practical and makes our lives so much easier.

Casainno
Brazil
5 months using the app
DSers replied November 9, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 6, 2024

Top

Pérola Fina Boutique
Brazil
About 2 months using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 30, 2023

I’m writing for Alice, the best DSers staff, who helped me, patiently, proactively and with genuine attention to answer and solve all my questions.

Pet’sGo!
Australia
3 months using the app
DSers replied December 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2023

Holly was great thanks for the service!

Inspire Home
Switzerland
7 months using the app
DSers replied December 7, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team