DSers‑AliExpress Dropshipping , 23,718 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.
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Had the pleasure working with Olivia and her support was outstanding and I would like to say her support was absolutely moth feeding she guided me really well
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
had the pleasure with dealing with holly who was amazing helping me set up a new supplier. thanks
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am very surprised and satisfied with the speed and precision of the service. The search for ideal solutions for my store was exceptional. In a very short time of working with Selena, she solved all the important problems I had and I was able to meet my sales. Selena, you are amazing!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Honestly, this app is not like any other app at all. There is a high level service and if you have some issues, your solution will be solved immediately. It's wonderful, thank you from the bottom of my heart
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Lily's personalized service created a warm and transparent experience, resulting in a five-star rating. I highly recommend dser for the quality of their service and Lily's exemplary customer service. I will certainly return and recommend it to others!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
11/07/23
I'm writing this review to say thank you to your staff Alice who has helped me relentlessly and made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Alice took time to find a solution for the problem. She took me through the process step by step and shown me how to map my orders. Without her I could not have done it. She was very nice and professional. I so appreciate your help. Thank you and keep up the good work.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
One of the best and most useful apps for a drop shipper. Worth every cent I paid and ran my store for over three months with the free version which was really useful. The app still misses some important features such as products that aliexpress doesn't ship to certain countries will still take orders on my Shopify store, which I need to manually map a different supplier on dsers who will ship the product to the ordered country which is not guaranteed. Overall a wonderful app that is worth investing in. Also the 24/7 customer support is incredible despite it's a free or paid package. Mia from the support team helped me on the back end to link products between my store and dsers and clarified some doubts instantly.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Great app, great support, always happy to help, good connection of products to a store, everything works fine.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy you were simply excellent, I am grateful for the solution of my problem, follow-up, dedication, explanation, patience and I had confidence in communication. I'm Brazilian and Dsers really is great!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Great thanks to Marshall, who quickly and professionally resolved my issue. It is a pleasure to handle issues like this.
Andras
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team