Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 28, 2024

Isak was very helpful to me. Thank you very much for your help and if I should need DS helpline again, please Isak, be on the other side of the line. It was a pleasure dealing with you !

Lufugi
France
3 months using the app
DSers replied January 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 14, 2024

Best app for placing Aliexpress orders in bulk. The customer support replies superfast and Isak helped me within minutes to solve an issue I was experiencing. Very impressive! I highly recommend this app.

SvalkaofSweden
Sweden
3 months using the app
DSers replied March 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 16, 2024

So, I had many issues and Sandy was so wonderful and kind and patient with me. She took me through the whole process of how to do, and it was amazing. because people like Sandy it is a pleasure doing business and it is a pleasure to learn about Dsers. I know I was a little bit hard as I dont know too much about the app, but OMG Sandy was so kind and good to me, that in the future I would just want to work with Sandy. Thank you sooo much!!!!

Azure
United States
About 1 month using the app
DSers replied January 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 12, 2024

SELENA helped me understanding everything I was struggling so much and she saved me honestly thank you so much Selena I really appreciate your help and your way chatting with people thank you so much you deserve 10 stars instead of 5

just pick
Canada
About 2 months using the app
DSers replied February 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 5, 2024

Rita was very helpful with an issue i had, walked me through and resolved the problem very efficiently, thank you

Super Savings Outlet
United Kingdom
3 months using the app
DSers replied April 6, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 10, 2024

I am thoroughly impressed with the level of service I received from DSers. Their prompt and knowledgeable assistance truly set them apart. The friendly demeanor of the representative was commendable, and they went above and beyond to ensure my needs were met. I highly recommend DSers to anyone seeking efficient, helpful, and friendly service.

Savvy Innovation
United States
About 2 months using the app
DSers replied March 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 1, 2024

Im glad Isak took my chat, helped me on everything i need it and provide me a 5 star quality service, patient, he listen and answer every silly question i had, and help me to fix my problems.

Snuggle Bundle Shop
United States
About 1 month using the app
DSers replied March 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Good service desk. Fast and good answer, it was a pleasure to work with Jenny, she solved my problem immediately, good reactivity and very polite. Thank you !

Creozon
Réunion
4 months using the app
DSers replied April 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 20, 2024

Selena at the DSers support team really saved my day!! If she hadn't have sorted it out so quickly I would have been pulling my hair out!! Thank you!!

Pets Companions
United Kingdom
6 months using the app
DSers replied February 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 26, 2024

Brilliant. Really easy to use and great customer support. Thanks very much to Vivian for their help! Under 15 minutes for a response, I wish all companies were like this!

dodde.rs
United Kingdom
About 1 month using the app
DSers replied February 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team