Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 2, 2024

I think DSers initially changed my product's price, which caused some confusion. However, Krystal from the support team quickly resolved the issue, making the experience smooth and stress-free. I'm grateful for the excellent support!
Thank you Krystal

Fusion Fads
India
2 months using the app
DSers replied September 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

KATCHY
United States
3 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 19, 2024

Huge thanks to Blanca. The support I received was prompt and incredibly useful. Blanca quickly understood my issue and provided a clear, effective solution. Her professionalism and friendly approach made the entire process stress-free. I couldn’t have asked for better assistance!

Jars of Grace
Singapore
4 months using the app
DSers replied August 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 2, 2024

Thank you so much Ms Neva for your support. i feel alot relieved after the support and i am hoping the team will respond quickly in solving the price update. thank you dsers team.

Groovy Moda
United Arab Emirates
4 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 25, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much easier with its automation. I highly recommend.

Only Liberation
United States
Over 1 year using the app
DSers replied July 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2024

Bianca was really patient sorting out an issue with our account. She was very clear and didn't hesitate in explaining the same thing twice, or even three times. Thanks Bianca, we really appreciate your help!

Surf 2 Packers
Australia
About 2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 8, 2024

Great app for drop shipping and customer service is lightning fast so great for anyone dipping their toes into drop shipping. I enjoyed my conversation with Rfimp he helped me with my issues.

KallaTech
United States
About 2 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

I can't express how grateful I am for the help I received. The support was prompt, professional, and went above and beyond my expectations. Every question I had was addressed with clear explanations and a positive attitude, making the entire experience seamless. It's rare to find such dedicated and efficient assistance these days. Thank you for making things so much easier and for truly caring about providing the best service possible!

CATCHYDREAM
Canada
23 days using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 1, 2024

Absolutely amazing service I couldn’t ask for more they guide step by step with lot of patience excellent service there is still good people out there.

Thelilhaven
United States
About 2 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 12, 2024

I just had the most incredible experience with Dser's customer support, thanks to the exceptional service provided by Rita! Her kindness, patience, and professionalism truly exceeded my expectations.

bestformypet
United States
3 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team