Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

February 20, 2024

Incredible customer service and app, takes some getting used to but very grateful for the too.

Thanks Dsers!

Baby Sale UK
United Kingdom
10 months using the app
DSers replied February 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 24, 2024

i actually had an issue with my first order, the customer service is super helpful and friendly. The experience was amazing

Buzzin' Hype
Canada
About 1 month using the app
DSers replied February 26, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

My experience with the customer service was really good. Isla was very patient and precise. Their support was extremely helpful. Highly recommended! Thank you.

The Pandoow
Australia
28 days using the app
DSers replied April 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 13, 2024

The guy Rfimp helped me a lot and thoroughly guided me through the process of the problem that I had. Thanks to him for good support!

Artevano
United States
About 2 months using the app
DSers replied April 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 28, 2024

Holly was awesome. She was super kind and replied fast! And explained everything I needed to know.

TheDogIssue
Austria
3 months using the app
DSers replied March 31, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 12, 2024

Customer service rep Neva provided quick and thorough help and explanations to my questions. She was very friendly and made the process easy to understand! DSers has top notch customer service!

Copper Azul
United States
About 2 months using the app
DSers replied March 13, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 6, 2024

I love integrating smoothly and benefits are great great service definitely a key app for new starting businesses to get their business going

SwagDreamz
United States
6 months using the app
DSers replied February 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 12, 2024

Awesome Customer Service at 7am EST. It was quick and easy as the representative assisted me with issue linking Ali Express and DSer. Very extremely Satisfied with service. Will not hesitate to use in the future.

Thanks guys!!!

Quality Culture
United States
About 1 month using the app
DSers replied March 13, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 13, 2024

good, isak helped me with some doubts about the business ;)

Ruka Tienda
Chile
7 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 25, 2024

Today, I had the pleasure of receiving exceptional customer support from Myra at DSERS. Their assistance was prompt, courteous, and incredibly helpful. Myra went above and beyond to address my concerns and ensure that I had a smooth experience.

Spartan Strive
Australia
4 months using the app
DSers replied April 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team