Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 24, 2024

⭐️⭐️⭐️⭐️⭐️ Fantastic Support from Isak at DSers!

I had an incredible experience with Isak while integrating my orders through DSers. He was quick to respond and provided clear, step-by-step guidance, making the entire process smooth and stress-free. His expertise in helping me link my Shopify and Etsy stores with DSers for seamless order management was invaluable.

Isak went above and beyond to ensure I understood how to manage and fulfill my orders, which has saved me a ton of time. I couldn’t have asked for better support, and I highly recommend DSers, especially with help from Isak!

LUXURIOUS CHARM
United States
13 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 19, 2024

Awesome service with a number of issues, was able to assist with each one and solving issues i had struggled with for an hour. couldn't recommend more.

Ace of Tails | Joy in Every Wag
Australia
About 1 month using the app
DSers replied November 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

i am very happy with the service of dsers, especially with Vivian he helped me with my problem ang get me a quick solution. thanks to him and the dsers support team.

Amramo
Canada
About 2 months using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2024

Great work, always great, even if mapping to any products failed, they will help it find .
THX

L8 Gifts
Australia
8 months using the app
DSers replied September 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2024

Sandy was really fast to understand my problems and solve it! Really reliable support team!

MIGHTY TECH STORE
Canada
About 1 year using the app
DSers replied November 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 13, 2024

I’m really impressed with this application! It has saved me so much time, particularly when handling various challenges. Huge thanks to Blanca for her quick and flexible support—it made all the difference!

Zina Bazar
Luxembourg
About 2 months using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 18, 2024

I had a great experience working with Vivian. She was incredibly helpful in resolving a tricky fulfillment issue on my Shopify store using DSers. Vivian quickly identified the problem and guided me through the steps to fix it, ensuring that my order could be processed smoothly. Her expertise and prompt support made all the difference. Thank you, Vivian, for your outstanding service!

Openly Gay Animals
Canada
5 months using the app
DSers replied August 19, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2024

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

Reed Hamilton
Canada
About 1 year using the app
DSers replied August 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 12, 2024

DSers is a powerful tool for those running a dropshipping business with AliExpress. Its ease of use, strong integration, and efficient order management make it a popular choice. and one of the customer service representative was really great name "Celia"

Shopetefy
United States
About 2 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 9, 2024

I recently encountered an issue that I couldn’t resolve on my own, but Maria from the support team was able to assist me within minutes. Fantastic support!

INSHOPY
Switzerland
6 months using the app
DSers replied September 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team