Reviews (29,641)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.
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Holly was very helpful, took extra time to prepare specific information for me. She was able to guide my understanding efficiently through the set process.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Excellent support service, my issue was sorted by Olivia in a couple of minutes. No hanging on the chat immediate replies. Thank you so much and appriciated your service.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Brand new to this and I am still getting set-up but Celia and DSers provided excellent service. Answering my many questions with patience while doing so in an efficient manner. I'm sure that as a newbie I will have many more opportunities to interact with them.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
"I was having trouble fulfilling orders, and I wasn’t sure what to do next. Thankfully, I reached out to the DSers help center, where I was connected with Zina. She was an absolute lifesaver! Zina walked me through the entire process, explaining each step clearly and ensuring that I understood how to avoid similar issues in the future. The help center is already a great resource, but Zina’s exceptional support really took it to the next level. I’m so relieved and grateful for her help!"
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The fast responding is amazing the agent Zico was really fast with answering my questions and he helped me get the files I want in no time he was a great help to my issue.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a sync issue with my store and Chrissy was able to swiftly resolve the issue and explain what to look for in the future. Chrissy was a pleasure to work with. Great Customer Service!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry"
which sounds positive if true.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Adele was a huge help in my desperate situation. Adele knew exactly what the problem was and walked me though the solution resulting in another happy buyer!
DSers simplifies the DS fulfillment process. I am new to DSers but catching on pretty quick. It's a must for all AliExpress users!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Customer service is fantastic! Sandy was able to quickly resolve my issue. It was so simple and quick. A few minutes after I sent an email, I got a response already. Thank you, you are awesome!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
i love RITA she was amazing with me i have dyslexia so it kinda hard for me to understand by only reading it i am a hands on she help me through it with care and understanding i could give rita 1000 stars
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team