Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 21, 2024

He usado Dsers y la verdad que la plataforma funciona correctamente, pero lo mejor ha sido la atención al cliente. En mi caso, Aurora de atención al cliente, me ha ayudado de una forma excelente, indicándome los pasos que tenía que seguir y ha estado pendiente de que solucionase mi contratiempo con un pedido.

Da gusto trabajar con empresas como Dsers. 100% recomendable!

MinePixel
Spain
23 days using the app
November 21, 2024

Very good response on Messenger Chat. Seemed very helpful and forward thinking. Good to do business with!

AURAFYE
United States
23 days using the app
November 21, 2024

Vriendelijk en duidelijk geholpen door Selena om mijn eerste order met DSers te verwerken!

JARIMODA
Netherlands
22 days using the app
May 23, 2024

Sherry was extremely helpful. She replied quickly and solved my concerns efficiently.

Casa Desea
United States
3 days using the app
DSers replied May 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 29, 2024

excellent service, thank you

MAKI
Belgium
3 days using the app
DSers replied May 30, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Literally can't even be used

Nest Essentials
United States
4 months using the app
DSers replied May 20, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

May 27, 2024

Fui atendida pelo Rafael e o mesmo prestou um ótimo atendimento, claro e objetivo. Me auxiliou em demandas que pra mim até então, são novidades. Agradeço pela dedicação e atenção.

Mahep
Brazil
3 months using the app
DSers replied May 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited June 4, 2024

Holly at support was great.

River Clothing
United States
29 days using the app
DSers replied June 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 17, 2024

Eu gostei muito do app porque fui bem atendido pela atendente Ralla e seus colegas sempre prestativos e atenciosos, Grato.

Loja MMG.
Brazil
About 2 months using the app
DSers replied May 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited November 22, 2024

MERCI A SANDY ! Conseil parfait !

Galerie Shop
France
21 days using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team