Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 10, 2024

Je débute avec Dsers mais a première vu l'application a l'air bien et pratique.
Je remercie Zoé du support qui ma aider à répondre à toute mes question lors de mes démarches

4 pattes boutique
France
3 months using the app
DSers replied July 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 29, 2024

chat was very helpful and nice to talk to

LarComforts
Brazil
2 months using the app
DSers replied May 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 1, 2024

L'assistance était très correcte et explicite et patient. Merci beaucoup. Je suis très contente

BEBE JEAJAD
France
10 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 23, 2024

thank you Chrissy for the quick help!

Buynamic
South Africa
3 months using the app
DSers replied May 26, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 14, 2024

Quick response with patient, step-by-step to help me, many thanks.

Bon & Yan
Hong Kong SAR
29 days using the app
DSers replied May 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 5, 2024

Merci à Rfimp qui a su m'aider rapidement. Une commande était bloquée et la solution apportée à été rapide et efficace. J'ai pu continuer mon travail sans perdre de temps. Merci encore pour son efficacité !

Doudou Squish et Mallow
France
15 days using the app
DSers replied July 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2024

Customer service is very good, they are always right there for me when I need them and as a new user, I feel very supported. However it can take hours on chat to resolve things and spread through the week this has been very disruptive for my work. Today I spent over 4 hours on an error that has cost me in time and money which was due to their mixed information and lack of clarity. The 4 stars is simply for the issues and the time taken without compension. The customer service staff really do their best, finding resolutions and for making the experience somewhat more pleasant, they are 5 stars.

Garden Gorgeous
United Kingdom
3 days using the app
DSers replied May 14, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 19, 2024

helpful and useful special thanks to Colleen from DSers support team.

BeeTrend
Türkiye
About 2 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 15, 2024

Ótimo suporte

Sua Cara
Brazil
About 1 year using the app
DSers replied July 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Aime
I want to thank Aime for her attention because I managed to solve my challenges as a beginner in dropshipping.
A thousand for her.
Gratitude

Finderoffers
Brazil
4 months using the app
DSers replied May 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team