DSers‑AliExpress Dropshipping , 24,946 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.
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Alice was very helpful in helping me locate an order that was not delivered. Very fast, showed me the details I needed within minutes. Thank you.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Bonjour, J'ai longtemps travailler avec Dsers sans rentrer dans leur partie technique. J'ai eu un très gros soucis auquel je mettrais surement des jour pour le résoudre seul mais problème régler. Je tiens sincèrement à remercier ALICE qui m'a beaucoup aider. Très à l'écoute et précis dans ces résolutions. C'est une personne qui Maitrise parfaitement son sujet, aucune perte de temps et bien sur le résultat est là. Je m'en sortirais jamais sans son aide. Je la recommande fortement.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Recebi um ótimo atendimento do suporte através da Wendy, Estava com dificuldade de sincronizar as lojas e me mostrou que por algum motivo haviam dois cadastros de lojas. eliminamos o que estava causando problemas e resolvemos o problema de sicronização
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
siete formidabili, grazie irene sei stupenda
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had some miscommunication between aliexpress and Dsers, however Isla in customer support has been absolutely amazing, very patient and informative and solved my problem. I am extremely happy with her customer service
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Friendly and efficient
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Dsers support is quite friendly and they give you their best to solve your problem. Highly Recommended ....
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I had an issue with fulfilling an order on DSers and reached out to their support team for assistance. They responded quickly, asking for my DSers account email and Shopify store URL to investigate the problem.
The support team efficiently identified that the supplier for my order was not found on AliExpress. However, they assured me that they would find a new supplier and presented me with two options to choose from.
I requested to map the new supplier to my existing list, and they promptly completed the process. With their clear guidance, I successfully placed the order with the new supplier without any hassle.
The DSers support team's expertise and dedication were impressive, making the entire experience smooth and straightforward. I highly recommend DSers for its reliable dropshipping solution and outstanding customer support.
Thank you, DSers support team, for your exceptional assistance!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a great experience with Emma from DSers support. Emma was patient and extremely helpful in resolving my issue with connecting my AliExpress account to DSers. She guided me step by step and made sure everything was working perfectly. I really appreciate the excellent customer service. Thank you, Emma!"
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a very small issue, due to being a brand new shopify store owner. I had the pleasure of speaking with Isak. He was very helpful, friendly, and very informative An absolute life saver. He has helped me better understand the whole process. I highly recommend DSers for your dropshipping needs. Isak was absolutely the best support I could have received tonight!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team