Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 24, 2024

Rfimp amazing support

RCgator
Estonia
2 months using the app
DSers replied June 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 15, 2023

This is the first time I've had an issue with an item, in about a year. The customer service rep, Selena, was great. Got my issue handled quickly, and got me to the right place to have my item replaced. Thanks so much for being fantastic at what y'all do! Great service!

Duckie Pond
United States
About 1 year using the app
DSers replied December 17, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Vivian was very helpful while I was trying to sort some issues while placing order. Thank you Vivian. Highly recommend.

Xnest
Australia
7 months using the app
DSers replied April 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2023

Customer service was very friendly and helpful and gave me the way I needed to fix the mistakes that I made I appreciate it them very much

Triple Corn Watches And Accessories
United States
About 2 years using the app
DSers replied December 4, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 14, 2024

The app is very good and Olivia was very cute live agent, i am very happy with her service. Thank u Olivia.

Znvia
India
12 months using the app
DSers replied May 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 19, 2024

Sherry did an amazing job in solving my issue. All I did was send her a screen shot of my problem and she knew exactly the link I needed. Sherry is the gold standard of customer service!

Heracles
United States
About 2 hours using the app
DSers replied June 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 20, 2024

Vivian made the onboarding a bliss. No surprises, no errors, no guessing.
She was on point and waited patiently until i completed from my end.

Cute Cubs
United States
29 days using the app
DSers replied May 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 29, 2024

I accidentally added the same product to my store twice and needed to delete one without messing up the other. I reached out to support through chat, and Cynthia was super quick in sorting it out for me. Problem solved in a flash! Kudos to Cynthia for the awesome help!

Vintage & Trendy
Brazil
8 months using the app
DSers replied January 30, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 4, 2024

easy to use and install, instructions on the app are very clear as well. If you do run into any problems, the CS agent is really helpful and efficient as well.

Cozy Pet Cove
Thailand
About 1 month using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 26, 2024

Selena was amazing. Dsers support is top notch, if they keep up with this professional support system they offer, it will go a long way in helping store owners do better in their business. Cuddles to Dsers Customer Support

PoshDoggy
United Kingdom
9 months using the app
DSers replied January 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team