Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 1, 2024

Excellent customer service i was assisted with great care and this support team really makes sure you're looked after and that you know what you're doing.

Adaptaform
Australia
5 months using the app
DSers replied April 2, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Wendy was great! She was able to answer my questions and even provide me screenshots on how to navigate certain settings with my Dsers account. Quick and easy! Thank you again :)

ShineBright Co
United States
6 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 20, 2024

A Lena é maravilhosa, e atende super bem, não muitas palavras para descrever, em pouco tempo ela resolveu meu problema, maravilhosa, merece um aumento viu encarregado kkk

My Store
Brazil
About 2 months using the app
DSers replied June 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 6, 2024

Olivia has been great in assisting me with gestions I had about Tmall and their way of payments. In addition she told me about binding my credit card to PayPal for ease of payment. She has been very helpful.
Thanks Oliva

PENNYPART.COM
United States
Over 1 year using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 8, 2024

Je suis tomber sur la meilleure assistante elle m’a guidé avec des consignes très claire elle est vraiment à l écoute ,Chloe est je pense la meilleure dans ce domaine

echobeatz
Australia
3 months using the app
DSers replied August 11, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2023

Ralla is the queen of customer service not only was she patient but very detailed and clear in the direction she gave me took me step by step until I was able to understand I now know what I am doing thanks to her she's so amazing thank you Ralla!

Real Heavenly Hair
United States
11 months using the app
DSers replied November 26, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 4, 2024

Holly got right on the question I had and found the exact solution I needed. Her patience and taking time to take screen shots with explanations was the best. She had the exact solution I was looking for to solve my problem the whole thing took just over an hour but was well worth the time.

Life Of Colors
United States
6 months using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 27, 2024

Although we are still in the process of resolving the issue, "Wendy" was very friendly and responsive. You have solved my problem excellently. Thank you "Dsers", thank you "Wendy". We will soon solve the problem by working together.

Fresh Juice™
United States
24 days using the app
DSers replied April 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 28, 2024

Holly was a great help and advised me how to navigate dsers.

Wishwell
United Kingdom
About 1 month using the app
DSers replied May 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 12, 2024

Sylvia attended to me very well and quickly asked for all the requirements to resolve my problem, she was super kind and agile, she managed to help me correct a wrong configuration that was hiding my orders. Thank you very much and excellent service!

Tudo Shop
Brazil
8 months using the app
DSers replied April 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team