Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 29, 2024

SUCH a helpful agent assisted me through an issue I was facing and was very kind and patient. I highly recommend. THANK YOU

WWA Athletics
United States
About 1 year using the app
DSers replied March 31, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 5, 2024

Sally was patient and kind, she guided me through my issue and made sure I got through. Thank you

E baby solution
United States
7 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 13, 2024

Rfimp was very helpful! Responded fast and helped me to resolve the issue that I had with the shipping. Thank you!

Innovato Design
Bulgaria
Over 3 years using the app
DSers replied March 14, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Irene was very helpful and resolved my issue very quickly. I am very grateful and other guides should use Irene as a good example of how to give service

CoverCase
United Kingdom
11 days using the app
DSers replied May 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 6, 2024

Thank you Irene, you have helped resolve my issues, it did take some time but you stayed with me until it was successfully resolved. Many thanks Matt

Easy Reach Pro
Australia
11 months using the app
DSers replied March 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 13, 2024

"Vivian"

I had trouble understanding and troubleshooting a problem and Vivian was nothing but patient and understanding absolute pleasure to work with her. Would definitely recommend her again if I get in trouble thank you Vivian you were an absolute gem.

OZ NOVELTY CO
Australia
9 months using the app
DSers replied March 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 4, 2024

Great and fast support

Project Sleeper
Australia
About 1 year using the app
DSers replied June 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

First of all, the response time was super fast! The issue was solved immediately by Wendy, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

PURCORIGINAL
United Kingdom
4 months using the app
DSers replied March 28, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 28, 2024

Blanca did a great job helping with our website!

Sea Blue Mall
United States
2 months using the app
DSers replied May 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Good customer service from Blanca. Very helpful and understood my problem with billing. Direct and fast problem solving. Thank you Blanca.

Bits N Bytes Retail
United States
About 1 year using the app
DSers replied March 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team