Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 22, 2024

Good customer service from Blanca. Very helpful and understood my problem with billing. Direct and fast problem solving. Thank you Blanca.

Bits N Bytes Retail
United States
About 1 year using the app
DSers replied March 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 13, 2024

Stellar Support at DSers!
Impressed with DSers's customer service! Received a quick response and Raphael was incredibly helpful. They listened attentively, offered a solution, and even went the extra mile. Issue resolved quickly! Highly recommend!

Nehushtan
Israel
3 months using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 15, 2024

Sandy's service was exceptional! From start to finish, she displayed remarkable efficiency and speed. Sandy wasted no time in addressing my needs, swiftly resolving any queries or concerns I had. Her quick response time ensured that I received prompt assistance, making the entire experience seamless and hassle-free. Sandy's dedication to providing fast service truly sets her apart. I highly recommend her to anyone seeking swift and reliable assistance!

Homeattract
Sweden
4 months using the app
DSers replied April 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 4, 2024

Aimee me ajudo muito, de forma rápida e clara, Obrigada Aimee <3

Dmais.store
Brazil
About 1 year using the app
DSers replied June 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2024

is very helpful to find and solve the problem for me.. Thank you!

PEARL OF ALL BLUE
Vietnam
9 days using the app
DSers replied June 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 4, 2024

Very good Tool and great customer support. Jenny helped me within minutes what I expected to take hours. Thanks!

b-rave.shop
Germany
4 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 9, 2024

I love dsers Rita Helped me with an issue that i had cause i use it on too many stores

Gymazona
United States
10 months using the app
DSers replied April 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Myra was very helpful with my issue regarding fulfilling my orders. Very kind and fast responses!

Pleasant Pets
Ireland
6 months using the app
DSers replied May 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Adele helped me process my first order :) Very professional and shows much patience. I recommend Dsers for anybody wanting to dropship.
Thanks again Adele, you were part of my first sale!!

Intimate Tickle
Canada
About 2 months using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 21, 2024

Cynthia was extremely helpful and most of all patience with me with setting up the Dser account with AliExpress through my Shopify store. Excellent customer service and very knowledgeable in assisting me. Definitely user-friendly and directed me every step of the way.
Thank you.

Eden's Imports
United States
7 months using the app
DSers replied January 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team