Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 15, 2024

very good

DripKing
Australia
6 months using the app
DSers replied May 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 22, 2024

Queria agradecer do fundo do meu coração a uma pessoa mais doque especial a QUERIDA AMAVÉL E SIMPATICA ´´VILLANELLE´´que me ajudou no momento que eu estava sem esperaça de ajuda,porque todo suporte que eu batia na porta vinha um robo chato pra me atender,mais quando pedi ajuda na dsers a VILLANELLE me atendeu como se fosse um amigo de verdade.obrigado querida voce e simplesmente um SHOWWWWWWW.
NOTA 10 PRA VOCE.

LUMIS PRESENTE OFICIAL
Brazil
3 months using the app
DSers replied May 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2024

muito bom
tem assistencia 24h
atendendes otimo incluindo a rita

Badaluy
Brazil
10 months using the app
DSers replied May 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 16, 2024

Alice from support was incredibly helpful. She went above and beyond to assist with my inquiry, providing screenshots to clarify my confusion about using Dser. She was patient and quick to respond. Thank you, Alice!

Oh Bella Flare
Australia
5 months using the app
DSers replied May 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Literally can't even be used

Nest Essentials
United States
4 months using the app
DSers replied May 20, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

May 14, 2024

the customer support feels like u paid them..they go out of the way to guide and help u.im amazed at how quick and supportive the team is..Sandy was my hero..thank u Sandy.keep up the supportive work

Splakish
United Arab Emirates
6 months using the app
DSers replied May 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 20, 2024

Extremely satisfied with Sherry! She is a very patient person who has helped me tremendously. Despite my many questions and confusions, she remained patient and truly saved my day. I wish there were more people like her in the world! I am extrem thankful for Sherry❤️

nalanoo
Germany
3 months using the app
DSers replied May 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2024

Very good service :)

VeckansFynd
Sweden
6 months using the app
DSers replied May 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 14, 2024

Ótimo atendimento!

Compra Fina
Brazil
6 months using the app
DSers replied May 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 22, 2024

Emma had helped me a lot by going through all the steps, and I got the issue solved! Thank you so much!

FrostySpritz
Hong Kong SAR
3 months using the app
DSers replied May 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team