DSers‑AliExpress Dropshipping

VERY HELPFUL AND EASY TO FOLLOW! I am so thankful for the help!! SUPERB!

For now everything of Dsers does what I'm ask for. Even when I needed assistance, they are fast and effective. Very good Support team!

The support service was very efficient. Eden, with great agility and efficiency, presented the solution to the problem. This allowed us to continue - without interruption - with our services.

I was attended by Sandy
She helped me clear up my doubts, very carefully and even taught me not to have to go through the same problem again!
Grateful!

Spoke to Blanca I was able to get all my questions regarding the tracking information synchronizing from DSers to Shopify. The explanations were very clear to understand and I know what to do going forward.

"Exceptional Customer Support Experience with Eden – Above and Beyond!"

I recently on 12-31-23 had the pleasure of experiencing truly outstanding customer support from Eden, and I couldn't be more impressed. In a world where exceptional service seems increasingly rare, Eden went above and beyond to ensure my satisfaction.

From the moment I reached out for assistance, Eden demonstrated unparalleled professionalism, patience, and a genuine commitment to resolving my issue. What sets Eden apart is not just the quick and effective solution provided, but the level of care and attention to detail that accompanied it.

Eden's effectuve communication skills are impeccable. They not only addressed my concerns promptly but also took the time to explain the process in a clear and concise manner, ensuring that I fully understood every step of the resolution. This personalized approach made me feel valued as a customer and, most importantly, heard.

What truly stood out was Eden's willingness to go the extra mile. Instead of settling for a standard resolution, Eden proactively identified potential future issues and provided preventive measures to ensure a seamless experience moving forward. This proactive approach is a testament to Eden's dedication to customer satisfaction, and it left a lasting impression on me.

In an era where customer service can sometimes feel robotic and detached, Eden restored my faith in the power of exceptional customer support. Their commitment to excellence sets a benchmark that I hope other customer support agents will strive to achieve.

In conclusion, my interaction with Eden was nothing short of phenomenal. I am genuinely grateful for the outstanding service provided and the peace of mind that comes with knowing there are dedicated professionals like Eden ready to assist. If you're looking for customer support that exceeds expectations, look no further – Eden is the epitome of excellence in customer service!

P.S. I would also like to add the customer support agent Nephele for delivering assurance that all of my needs were met to the fullest as Nephele covered my additional concern!! GREAT JOB DSers customer support!!

William Watson
Your Healthy Adventure & More

Sylvia just gave me a huge help and even ''overdelivered'' my request, I appreciate so much that she was quick with the replies as well. I've never experienced such a good and helpful customer service like DSers before, they are great, working with real people at real time, not just robot with automatic and confusing replies.

I had major issues placing an order ... lasted two hours but I appreciated the support given by Rin from DSERs

Dser Dropshipping's chat support, spearheaded by the friendly and knowledgeable agent Isla, ensures entrepreneurs receive personalized assistance promptly. With Isla's expertise and dedication, users can confidently navigate any challenges or queries they encounter, enhancing their overall dropshipping experience. Trust in Isla and the Dser team to provide reliable support as you navigate the complexities of the e-commerce realm.

I love the Dsers app. It simplifies things greatly for me. I could not run my high volume store with it! It is the best app.