Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 14, 2024

Well that was just 2 easy, Raphael answered my questions and gave additional relevant information without having to ask. Great support. Thanks for making all of this easier.

Wyndrew
Australia
About 1 month using the app
DSers replied April 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 11, 2024

Thanks to Chrissy's patience i resolved my problem very quickly. I have always been content with Dsers costumer service.

Swift Foot
Germany
9 months using the app
DSers replied April 14, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 12, 2024

I just finished chatting with Chris, who was able to resolve the issue I had for me super quickly. He was explaining every step to me in real time, providing detailed indications with images, a video of the process and eventually he fixed it for me. I am honestly very impressed by the customer service and especially by Chris. I was worried I would have to chat with a bot, but I got an angel instead

My Japandi Home
United States
6 months using the app
DSers replied March 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2023

I would recommend this app to anyone starting a Shopify Store. Holly helped me today to finish processing an order that I could not do on my own. She sent screen shots and just explained exactly how to find a new supplier ! We successfully placed my order !! I will follow her advice and watch some videos on the link she sent me. The advisors on this app ROCK. Thank you Holly. Suzanne
A few other very helpful agents have also helped me from DSers, so I want to say thank you team !!!

Authorized By Heaven
United States
About 2 months using the app
DSers replied December 5, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2024

Support is amazing they go Beyond Support help you

Toofrontdoor
United States
4 months using the app
DSers replied June 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 17, 2024

Muito satisfeito atendimento rápido atendente super acolhedor!

casascontente.com.br
Brazil
27 days using the app
DSers replied June 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 7, 2024

Isak assisted me and resolved my issue almost instantly! Fanastic service.

Sole Balance
United Kingdom
17 days using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

I got assistance from Wendy and I'm very satisfied with the fast service. Very thorough and fast replies. Appreciate the high quality customer service!

Remedy Attraction
Canada
About 2 years using the app
DSers replied April 2, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 14, 2024

had so many questions and got stuck i was lost but a adviser called Aimee was so helpful and guided me through EVERYTHING and held my hand and taught me so much i feel like a dDSers expert now i know so much more THANKYOU AIMEE someone needs to give her a pay rise she was amazing!!! really good support im so glad i met her today !!! :D:D

Love Pets Home
United Kingdom
6 months using the app
DSers replied March 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 2, 2024

Great Job Lily, you help me a lot, thank you!!!

V9 Tech Store
Brazil
11 months using the app
DSers replied May 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team