Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 29, 2024

Merci pour votre professionnalisme, votre patience et gentillesse.
Mes problèmes ont été résolus avec succès!
Catherine

Cath Fashion
France
About 1 year using the app
DSers replied October 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 5, 2024

Lucia completely helped me resolve my issue. She answered very quickly. The issue was resolved within 5 minutes. Great job! thank you

My Store
United States
4 months using the app
DSers replied March 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 11, 2024

It's an amazing app and a must for smoothing out your backend system. Even when you run into some problems they are more than willing to help you.

Thank you for the service Lily!

AristaEyewear
Netherlands
3 months using the app
DSers replied March 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 22, 2024

Great Product Supplier... GREAT Customer service by Sherry... she definitely helped with getting my orders processed quickly and efficiently... Super customer care by her!!! a definite 5 STAR customer service rep!!!!

Bright Star Merch
United States
About 1 month using the app
DSers replied April 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 23, 2024

I'm extremely impressed with the DSers support team! They swiftly and efficiently resolved my issue, demonstrating exceptional professionalism and expertise. Their prompt assistance ensured seamless functionality, making my experience with the app positively outstanding. Highly recommend their service!

NAAMS
United States
About 1 year using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2023

I had the pleasure of working with Selena and she helped me so much. She went the extra mile to help me and show me exactly what I needed to do. As a newbie on DSers, I didn't know much but she definitely made sure I was informed. She was patient and very kind. Thank you, Selena.

4EVERTulips
United States
3 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 25, 2024

Thank you very much for your help !!
I haven't received support at such a high level for a long time!

NOONI jewelry
Israel
8 months using the app
DSers replied February 26, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 30, 2024

Sally me ajudou muitooooo, estava com um problema por mais de dois dias e em minutos ela me ajudou, que profissional maravilhosa, muito obrigada mesmo Sally

Acessórios Top
Brazil
3 months using the app
DSers replied June 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 19, 2024

I contacted Dsers support with a problem, and the experience and response was so amazing, thank you Vivian you help me a lot

SelectPink
Brazil
About 1 year using the app
DSers replied February 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 3, 2024

I had a problem with my store that I seriously thought that if I couldn't turn it around, I would give up. But Selena helped me and I managed to solve the problem! And today is Sunday, a day to rest, and Selena was with me until everything was resolved. Thank you very much Selena for all the support, thanks to you I will continue my journey. I am very grateful to you!

Hey Buddy
Portugal
28 days using the app
DSers replied March 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team