Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 5, 2024

Wanted to leave a quick note on Villanelle. Provided great detailed solution on my issue with few different orders.

Really happy with Villanelle.

Kiss & Lace
United Kingdom
4 months using the app
DSers replied March 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 16, 2024

Bianca helped me getting my first order right very promptly and accurately, with screenshots of what I needed to do. Thanks!

The Conscious Sippers Club
Australia
7 months using the app
DSers replied January 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 21, 2024

Just had an problem which i couldn't solve but after talking Raphae, he was very professional and quick in solving my issue. Great service

Lightedvine
United Kingdom
11 months using the app
DSers replied January 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 18, 2023

I encountered a problem with the fulfillment of my order and contacted the DS'ers representative, Lucia, for assistance. I must say that her assistance was exemplary, as she demonstrated a remarkable level of proficiency in resolving my issue. Her depth of knowledge and quick response were impressive, and she expertly guided me through the necessary steps to quickly fix the problem.

Gaming Curator
Canada
12 months using the app
DSers replied December 19, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 3, 2024

Ralla help me with my problem and i want to thank her

My Store
Israel
5 days using the app
DSers replied June 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited January 23, 2024

I wanted to thank Marshall for his professionalism and speed within a second he solved the problem for me that I didn't know where to start thanks a lot

youEternalZen
Israel
About 1 year using the app
March 4, 2024

I want to express my gratitude to the DSers platform and especially to Sebastian from customer support for their help and professionalism. Thanks to their efficient solution to my problem, my experience with DSers has improved even further. The platform is truly convenient and functional, and the customer support is top-notch. Thank you, DSers and Sebastian, for your work!

Best regards,
Maksym Kalchenko

Balance Vital Force
Canada
3 months using the app
DSers replied March 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Cynthia took such good care of me! After a week of struggling, she got me on track and showed with images how to do things. Thank you!!!

Town Square Products Wy
United States
7 months using the app
DSers replied January 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 10, 2024

Excellent app and amazing service, i was with an assistant by the name of Chrissy and the assistant was professional, to the point and knew what they were talking about

Plus Sandy was amazing.

Home Decor
United Kingdom
9 months using the app
DSers replied February 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 29, 2023

Olivia sorted my mapping issue out asap. Amazing hard working and helped me with instructions in case it happens again

DOGERYS
United Kingdom
Over 1 year using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team