Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 9, 2024

I had a problem with my account and the link with the supplier, Marry from the costumer service was very helpful and solved my problem.

SNAP2BUY
Australia
10 months using the app
DSers replied April 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 10, 2024

Cynthia is the best, top notch customer service. She was very polite, fast and tried all the alternatives to help me. She made my day better

Gracias!

Jodiro
United States
3 months using the app
DSers replied April 11, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 25, 2024

Surprisingly fast and effective service, very practical, thank you Alice

MiamiBuy
Brazil
About 1 year using the app
DSers replied April 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 11, 2024

Got provided an excellent service by Chrissy. This app and customer support are really good and helpful and everyone should try using it!

Suctiva©
Netherlands
4 months using the app
DSers replied February 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 20, 2024

Amazing app; Sandy was incredibly helpful & resolved all issues & questions super quickly & efficiently to make sure my business continues to run smoothly. Such good service, I would even hire Sandy if I could!

GRLY
United States
4 months using the app
DSers replied February 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 3, 2024

As a first-time user, I was a bit overwhelmed with the app. However, the online support has been AMAZING and so helpful in not only teaching me how to use the app/but helping me do the steps with me/for me. Highly recommend. Thank you

Hey Bubby
Australia
3 months using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 7, 2024

I had a fantastic experience with DSers Messenger customer support. The representatives were incredibly knowledgeable and provided immediate responses to my inquiries. Their support was top-notch, and they were able to address all of my concerns effectively. I highly recommend DSers Messenger for their exceptional customer service!

JVMC LuXes
United States
4 months using the app
DSers replied April 9, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 3, 2024

I was struggling to fix an issue with mapping some products. I spent the time and effort checking tutorials, but nothing helped. Enters Eden, D'sers' support agent. In a couple of minutes, all the products were fixed! Fast reply, fast understanding of the issue, fast fix! I couldn't be more satisfied and I feel glad and more confident in using D'sers services knowing how good the customer support is.

Misticalize
Brazil
4 months using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 17, 2024

Great customer service! Thanks to Irene, who was super friendly and made everything very simple!

Purely Ecstatic
Australia
6 months using the app
DSers replied March 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 13, 2024

Very fast and helpful. Got back to me within minutes and helped me solve my problem without any hassle. Than you Alice!

Petopia Pet Shop
Sweden
5 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team