Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 19, 2024

The rep who assisted me did an excellent job in working thru my issues. It seemed she know exactly what needed to be done and did it in an above satisfactory manner. tyvm

BAC & Company1
United States
9 months using the app
DSers replied January 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2023

Support 10/10, quick, they know exactly, where the problem is and we fixed it quickly. Support name: Lucia

Little G
Slovakia
10 months using the app
DSers replied November 26, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 22, 2024

One of the best customer service experiences I've ever had! With fast response times! Immediate help to resolve my problems and fantastic customer service, Adele was brilliant and I couldn't recommend her and the DSers team any more!

Champions Official
United Kingdom
9 months using the app
DSers replied February 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 5, 2024

I asked for help using the live chat and Lucia responded immediately. She was very kind and attentive to my problems and it was fixed in under 5 minutes. She was helpful and knowledgeable about her line of work.
I would ask her for help if I needed anything else.

Sentryll
Australia
3 months using the app
DSers replied March 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 25, 2024

Aimee was thoroughly helpful and patient with all my queries. She was able to walk me through each issue step by step and offer me resolutions quickly!

The Little Hijab Shop
United Kingdom
5 months using the app
DSers replied January 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited March 18, 2024

So far this app has lived up to it reputation. very easy to use and should any issues arise, i can personally vouch for krystal. great customer service.

Nest-teq
United Kingdom
9 months using the app
DSers replied March 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 5, 2024

Just started using it but was surprised with how well it works. Had a question and the support was available immediately.

In about 5 minutes they showed me exactly what I needed to do. Well on my way to adding more products.

StickerFab
United States
14 days using the app
DSers replied March 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Very good when you have a problem you can contact him by Facebook Messenger and they ask you in few seconds.
Just Incredible

Facelift™
France
10 months using the app
DSers replied February 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 4, 2023

I have been pleasantly surprised with the quality of the platform, and customer service as well, Jenny is quick and pro! I would only want DSers to introduce a custom packaging hub, to add our private label. The rest is really great!

Apollo Art Studio
United States
4 months using the app
DSers replied December 7, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 15, 2024

I had the best technical support service of my life, polite, very patient and very friendly, I really recommend it, thank you very much Olivia

Petshop.Agency
United States
5 months using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team