Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 29, 2024

All the customer support here are all helpful and assisted me in every step of the way, specailly Sherry :)

Vytzy
United States
6 months using the app
DSers replied March 31, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 9, 2024

Sherry had really good service, 5/5!

LightFan
Sweden
9 days using the app
DSers replied June 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 29, 2024

JULLY from DSER explained why my dser wasn't connected to my aliexpress. Jully investigated that i was connected to the wrong aliexpress account and was very patient with me. Excellent support team!

Cherry Label
Australia
3 months using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 21, 2024

Olivia was very helpful, she showed me how too fix my shopify + dsers. She responded quickly and acted fast! I really appreciate all the help!

SnuggleStep
United States
5 months using the app
DSers replied January 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited October 21, 2024

I was very well guided within what was possible. Excellent!very good service

VIBE HOUSES
Brazil
10 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 5, 2024

Eden solved the problem that I had been trying to solve for days and no one was able to do it for me. It was very practical and quick to resolve. Thank you very much.

Cusco Ofertas
Brazil
9 months using the app
DSers replied February 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 14, 2024

very good customer service, my rep lilly was very helpfull :)

Vivaderm
United States
4 months using the app
DSers replied May 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 23, 2024

I would like to thank Lucia for being so quick on helping me with shipping my order, guided me step by step! I couldn't have done it without her help.

SABITOPIA
France
4 months using the app
DSers replied January 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 23, 2024

Bonne réactivité coté Français, merci tout particulièrement à Aimee pour son attention et sa rapidité de réponse !

IsoMeal
France
3 months using the app
DSers replied July 24, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 15, 2024

Sandy offers super helpful service and was being so patient with me. Many thanks to her!

My Store
Austria
4 months using the app
DSers replied March 17, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team