Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 2, 2020

Best App for Ali dropshipping and perfect customer service!
Made my work way easier and if theres any problem, support is always there and blazing fast.

Naturschoen
Germany
Almost 4 years using the app
June 6, 2022

Best integration app between Shopify and Ali. And their service is excellent. I had a question and they helped me solve it in the chat in a few minutes.

PURALICE
Brazil
Almost 4 years using the app
DSers replied June 6, 2022

Hi,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 21, 2024

Very helpful.

One Paw Dog Company
Canada
Over 2 years using the app
DSers replied February 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 26, 2024

Sherry was so helpful! I only has a short question to ask, but she provided the best results and answers I could've ever asked for. Thank you Sherry!

BeautyProEx
Australia
3 months using the app
DSers replied April 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Great work by Marry very helpful and supportive behaviour well done ……

Oz Supershop
Australia
8 months using the app
DSers replied April 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 10, 2024

Very helpful with my issue today . Thank you

3 Dragons Comics and Collectibles
United States
8 months using the app
DSers replied April 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 16, 2024

rhimfp was so nice!

KewlBloom
United States
6 months using the app
DSers replied April 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 18, 2024

Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.

Andy's Boutique
United States
5 months using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 25, 2024

Un immense merci à "RITA" pour son professionnalisme et son expertise. Elle a pris le temps nécessaire pour me guider et m'aider à résoudre mes différents problèmes liés à l'utilisation de DSERS. Mille mercis à toi

Cocoon de rêve
France
About 1 year using the app
DSers replied March 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 2, 2022

I had questions about shipping and on properly setting my product syncs for orders where I have multiple suppliers from DSers and on other platforms and Emma was able to break it down in simple terms so I could quickly understand and move forward with my tasks. She provided me with a specific links to help save me time searching around the blog and help desk to get tutorials. So far, this app is looking very promising and the customer service was literally instant. As soon as I sent the request, there was Emma! Thank you!

Wonderful Addition
United States
Almost 4 years using the app
DSers replied January 3, 2022

Hi Wonderful Addition,

We are grateful that you took the time out to leave such a thorough comment to us. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team