Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 9, 2024

the staff was very good, helped me step by step to fullfill my order.. my freelancer didnt tell me anything and i got more knowledge from talking to support at DSER. FAST replay and walked me throught it step by step.. awesome service!

kitchzor
Canada
About 1 month using the app
DSers replied March 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 5, 2024

Chrissy was absolutely fantastic at helping me. This is what customer service should be like. Thanks

Oliver & Annis
United Kingdom
2 months using the app
DSers replied May 7, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 13, 2024

My support agent was Eden,
Im very happy about the support I got from him/her.

The replies were fast and the rips on order fulfillment were
very satisfiying!

All the best!

Dinaris
Netherlands
7 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 21, 2024

I’ve used this app on & off for a while now. It’s easy to use & synch inventory. Jeffery was especially helpful when I messed up my account. Even answered in the middle of the night within minutes & got me working again. Excellent customer service

Mystic Soul Jewelry
Canada
6 months using the app
April 23, 2024

This review serves to commend Rfimp of Dsers for the wonderful service I received regarding my issues. I am very pleased and looking forward to the continued great business relationship we have established.

UNIQUE-AF
United States
About 2 months using the app
DSers replied April 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 29, 2024

I've had the upmost pleasant experience with DSers customer service today and I must say the have gone above and beyond all my expectations, usually when dealing with customer service the employee tries to provide excuses or fix your issue just to end there interaction with the customer, so I am happy to state that my experience today with DSers customer care representative Rfimp was nothing short of spectacular! not only did he provide me with answers regarding my inquiry, he also provided a full on explanation with screen shots and also provided me with some guidance outside of his service. highly highly recommended.

Jedlee
Saudi Arabia
19 days using the app
DSers replied March 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 22, 2024

Very quick customer service from Isak, he got my problem figured out super quick. Highly recommend

AIRPACK™
United States
3 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 15, 2024

I haven been using DSers for couple weeks only, I am very satisfied with their website and I am more ratified with their quick customer service, resolving any issues in matter of seconds.
looking forward to make more business with DSers.

EJR Jewelry Emporium
United States
17 days using the app
DSers replied April 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2023

I had a fantastic experience with Sylvia customer support team! I was having trouble placing my order due to technical issues, so I reached out for assistance. Sylvia, was incredibly helpful and patient. She guided me through the entire process, ensuring that my order was successfully placed. The prompt and efficient assistance I received was truly exceptional. Thank you, Sylvia, for your outstanding customer service!

Melyzia
France
3 months using the app
DSers replied November 26, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 29, 2023

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
Australia
3 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team